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Technical Support & Premium Success Services Integration

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Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract with the Department of Commerce focuses on the integration and utilization of Palo Alto's Premium Success technical support. The primary objective is to ensure platform health, manage system upgrades, and provide issue resolution driven by specific service level agreements. The contract is categorized under NAICS code 541519 and is designated for performance in Ventura. It establishes a framework for maintaining technical stability and operational efficiency through specialized support services.

General Info

Department of Commerce subcontract for Palo Alto technical support and system health in Ventura.

Agency

Department Of Commerce Pto

NAICS

541519 - Other Computer Related Services

Place of Performance

Ventura, CA, USA

Set-Aside

NONE

Documents

This scope was carved out of ACQ-26-1358.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Justification for Exception to Fair Opportunity

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Timeline

PostedAug 14

subcontract

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Organization & Contact Information

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AgencyDepartment Of Commerce Pto

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Commerce Pto

Office AddressN/A

ContactsNo contact information available

Full Description

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Integration and utilization of Palo Alto’s Premium Success technical support for platform health, upgrades, and SLA-driven issue resolution.

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