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This Government Contract opportunity from Colorado was posted on August 7, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Technical Support and Remote Diagnostics

Closed
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 541512
New
SLED
Case Management Software for Hidalgo County Community Service Agency
Solicitation # 26-0480-11-06-03-REBID
Hidalgo County is soliciting proposals under RFP No. 26-0480-11-06-03-REBID for a cloud-based customer management software solution for the Community Service Agency. The objective is to implement a scalable, secure, and user-friendly system to manage the full client-service lifecycle, including application intake, eligibility determination, service authorization, and compliance reporting. Key requirements include a bilingual English and Spanish responsive portal for client intake, mobile-friendly accessibility, and support for a minimum of 40 users. The project involves software licensing, data migration, user training, and ongoing hosting and maintenance. The solicitation was released on October 24, 2026, with a response deadline of November 6, 2026, at 3:00 PM CST. Award decisions will be based on a points-based evaluation where pricing is not the sole criterion; the process includes a preliminary evaluation followed by negotiations and a request for a Best and Final Offer. The contract is subject to various federal and state regulations, including 2 CFR 200, the Texas Prompt Payment Act, and Title VI of the Civil Rights Act. Vendors must provide proof of insurance, SAM.gov registration, and certification regarding debarment. The County reserves the right to terminate the agreement with thirty days written notice and requires that any defective items be replaced within two business days.
Community Service Agency

POSTED

1 day ago

DEADLINE

in 12 days

AI Contract Overview

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The contract titled Technical Support and Remote Diagnostics provides for remote technical assistance to ensure the proper operation of laboratory instruments, resolution of system errors, and software support through phone, email, and secure remote access capabilities, eliminating the need for on-site service visits. This subcontract is issued under NAICS code 541512 and is managed by the Colorado Department of Public Health and Environment Laboratory Services Division, with all support services expected to be delivered remotely without physical presence. The solicitation was posted on August 7, 2026, and responses are due by August 12, 2026, at 8:00 PM, with no set-aside designation specified. All performance occurs remotely, and the point of contact details are not provided within the posted data.

General Info

Remote technical support for lab instruments via phone, email, and secure access, no on-site visits required.

Documents

This scope was carved out of NPSS1-FHKA-2027000027-1.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Life Technologies Instrument Service Agreements Modification

AI Contract Breakdown

Uniform Contract Format

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyColorado → CDPHE - Laboratory Services Division
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Remote technical assistance for instrument operation, error resolution, and software support via phone, email, and secure remote access to resolve issues without on-site visits.

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