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Technical Support and Remote Diagnostics Services

Active
Federal

Contract Overview

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The contract involves providing remote monitoring, diagnostics, software troubleshooting, and technical consultation services to support onsite maintenance of the Vantera NMR system. This includes secure access to system logs and the deployment of firmware updates to ensure the system operates efficiently and reliably. The services are aimed at maintaining optimal system performance and addressing technical issues promptly through remote capabilities. This subcontract, titled "Technical Support and Remote Diagnostics Services," is associated with the National Institutes of Health under the Department of Health and Human Services. The work will be performed in Bethesda (zip code 20892). The contract falls under the NAICS code 541512, which pertains to custom computer programming services, indicating a focus on specialized technical support within the healthcare and research environment.

General Info

Provide remote monitoring, diagnostics, and technical support for Vantera NMR system at NIH Bethesda.

NAICS

541512 - Computer Systems Design Services

Place of Performance

Bethesda, MD, 20892, USA

Set-Aside

NONE

Documents

This scope was carved out of NOI-CC-25-008222.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Notice of Intent to Sole Source - Laboratory Corporation of America

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Timeline

Posted

subcontract

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → National Institutes Of Health
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Remote monitoring, diagnostics, software troubleshooting, and technical consultation to support onsite maintenance of the Vantera NMR system, including secure access to logs and firmware updates.

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NAICS: 541612
Federal
Cybersecurity Operations & ComplianceThe contract titled Cybersecurity Operations & Compliance is a subcontract under the National Institutes of Health, part of the Department of Health and Human Services, aimed at delivering continuous cybersecurity monitoring, real-time threat detection, rapid incident response, and policy compliance services for NIH IT systems. The work is performance-based and requires the contractor to maintain robust, 24/7 operational capabilities to identify, analyze, and mitigate cyber threats across NIH infrastructure, ensuring alignment with federal security standards and regulatory requirements. The place of performance is designated as Bethesda, Maryland, with a zip code of 20892, indicating the primary location for service delivery, even though no specific office address or point of contact is provided. The contract is classified under NAICS code 541612, which corresponds to Computer Facilities Management Services, signaling that the focus is on managed cybersecurity operations rather than hardware or software procurement. It was posted on June 25, 2026, suggesting this is a future opportunity under solicitation, though no solicitation number is listed. As a subcontract, this effort supports a prime contractor or larger program, meaning the successful bidder will integrate their services into an existing cybersecurity framework. The absence of set-aside information implies the opportunity may be open to all eligible small or large businesses without specific socioeconomic preferences. The contractor must be prepared to operate at a high tempo, maintain strict compliance, and respond effectively to evolving cyber threats impacting critical health research systems.
Human Resources Consulting Services

POSTED

3 months ago

DEADLINE

N/A
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