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Technical Support and System Administration

Active

State & Local

Response Deadline09/30/2026, 08:30:00 PM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This subcontract for the Alabama 911 Board involves providing technical support, troubleshooting, and system administration services for prime contractors. The scope of work includes executing help desk support, managing user access, performing bug fixes, and implementing system configuration updates via remote access tools and the ThisGen 911 administrative console. Key deliverables consist of resolved technical support tickets and comprehensive system uptime reports. The opportunity is categorized under NAICS code 541519 and requires the contractor to maintain E-Verify certification. Interested parties must respond by September 30, 2026, to meet the established deadline for this technical support and system administration engagement.

General Info

Technical support and system administration subcontract for Alabama 911 Board, deadline September 30, 2026.

Agency

911 Board, Alabama 911 Board

NAICS

541519 - Other Computer Related Services

Place of Performance

AL, USA

Set-Aside

NONE

Documents

This scope was carved out of SRC0000036658.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

ThisGen 911 Renewal - Sole Source

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Timeline

PostedSep 24

subcontract

Response DeadlineSep 30

Submission deadline

Response Deadline

09/30/2026, 08:30:00 PM UTCin 5 days

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Organization & Contact Information

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Agency911 Board, Alabama 911 Board

ContactsNo contacts available

OfficeN/A

Organization / Agency911 Board, Alabama 911 Board

Office AddressN/A

ContactsNo contact information available

Full Description

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Performs technical support, troubleshooting, and system administration for prime contractors on Alabama 911 Board projects. Executes help desk support, bug fixes, user access management, and system configuration updates using remote access tools and the ThisGen 911 administrative console. Requires E-Verify certification. Delivers resolved technical support tickets and system uptime reports.

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