Technical Training & User Adoption Support

The contract requires the delivery of role-based training to staff of the Trinity River Authority of Texas on the use of audit software, with a focus on system navigation, reporting functionalities, and issue tracking processes. The training must be tailored to different user roles within the organization to ensure effective adoption and proficiency across all levels of staff who interact with the software. The work is classified as a subcontract under NAICS code 611430, which pertains to other professional and business services related to technical training. The solicitation was posted on July 16, 2026, with responses due by August 7, 2026, and the performance location is tied to the agency’s operations in Texas, though specific city or zip details are not provided. The contract emphasizes user adoption, meaning the training must go beyond basic instruction to include ongoing support that facilitates seamless integration of the audit software into daily workflows. While no point of contact or set-aside information is listed, the absence of a solicitation number may indicate an internal or direct award process. The training program must be structured to address varying skill levels and responsibilities, ensuring all staff can accurately generate reports, navigate system features, and properly log and track audit issues. The success of this contract hinges on measurable improvements in user competency and system utilization following implementation.