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Telecommunications Professional Services

Active
State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for Telecommunications Professional Services supports the State of Illinois DoIT voice modernization projects by providing technical implementation and support for prime contractors. The scope of work includes configuring and testing voice solutions, integrating call center systems, and implementing critical data security encryption and access controls. The provider is responsible for delivering a fully configured and tested voice system, while also developing data breach response plans. Additionally, the contract requires the provision of 24/7 technical support and incident response to ensure system stability and security.

General Info

Subcontract for Illinois DoIT voice modernization, technical implementation, security encryption, and 24/7 support.

Agency

Illinois → TELECOM448 - TelecommunicationsView Agency

NAICS

541512 - Computer Systems Design ServicesView NAICS

Place of Performance

Not specified

Set-Aside

NONE

Documents

This scope was carved out of 27-448DOIT-ADMIN-B-53810.

The full solicitation package (17 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

REBID JPMC Telecom Voices Services - Modern Services

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Timeline

Posted

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Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyIllinois → TELECOM448 - Telecommunications
ContactsNo contacts available
OfficeN/A
Organization / Agency
Illinois → TELECOM448 - Telecommunications
View Agency Profile
Office AddressN/A
ContactsNo contact information available

Full Description

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Performs technical implementation and support for prime contractors on State of Illinois DoIT voice modernization projects. Configures and tests voice solutions, implements data security encryption and access controls, and provides 24/7 technical support and incident response. Develops data breach response plans and integrates call center systems. Delivers a configured, tested voice system.

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