Tenant Appeal Process and Habitability Standards Review

The City of Saint Paul is seeking a subcontractor to evaluate the effectiveness, accessibility, and fairness of its tenant appeal process and habitability enforcement mechanisms. The goal is to assess how well current systems support tenants in challenging housing conditions and ensure landlords comply with minimum habitability standards. This review will examine procedural barriers, response times, transparency, equity in outcome distribution, and whether marginalized communities have equitable access to remedies. The contractor must analyze data, interview stakeholders including tenants and property managers, and review policy implementation to identify systemic gaps and recommend actionable improvements that promote housing justice and legal compliance. The contract is classified under NAICS code 541611, indicating it involves administrative management and general management consulting services, and is scheduled to close for responses on September 9, 2026, with a posting date of August 5, 2026. It is not reserved for a specific set-aside category and is to be performed in alignment with the needs of the City of Saint Paul’s housing authority. The work is expected to inform policy reforms and operational updates within the city’s housing enforcement framework, with results used to strengthen tenant protections and accountability among property owners. While no specific point of contact or place of performance is listed, all deliverables will serve the municipal agency’s mission to foster safe, equitable, and lawful housing conditions for all residents.