The VA North Texas Health Care system requires community based Outpatient clinic (CBOC))

The VA North Texas Health Care System is soliciting services under a fixed-price indefinite-delivery indefinite-quantity (IDIQ) contract to establish and operate a community-based outpatient clinic (CBOC) in Sherman, Texas, serving Veterans primarily in Grayson County and surrounding areas. The contract is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) under NAICS code 621498 and requires the contractor to deliver comprehensive outpatient healthcare services in a private clinical setting, including primary care teamlet staffing, medical director oversight, and adherence to strict operational protocols outlined in multiple incorporated documents such as the Quality Assurance Surveillance Plan, Radiology and Podiatry Service Agreements, Laboratory Manual, Telehealth Operations Manual, and numerous clinical policies covering cancer screening, anticoagulation, mental health no-shows, suicide prevention, and medication reconciliation. The contractor must ensure all physicians are licensed in Texas, meet VA qualification standards, and possess prescriptive authority, while all staff undergo background checks aligned with VA Directive 0710 and comply with personal identity verification requirements under HSPD-12 and FIPS PUB 201. The performance period begins December 1, 2026, with a one-year base period and nine one-year option periods extending through November 30, 2036, with a guaranteed minimum contract value of $581,175 over the entire duration. Services are priced on a fixed per member per month (PMPM) basis, with all startup and build-out costs rolled into Line Item 0001, and the rate must cover both enrolled and unenrolled patient encounters without separate billing. Payment is made monthly in arrears via electronic funds transfer, and the contractor must comply with strict specimen labeling and transport regulations under 49 CFR parts 100-185 and 397, including individual patient specimen bags and fully labeled samples with patient name, Social Security number, collection date and time, collector initials, specimen type, and computer-generated order number. The contracting officer, Carlos Jaquez, retains full administrative authority, with Teri Stewart serving as the contracting officer’s representative who monitors performance through quarterly dashboards, environmental of care rounds, and monthly documentation reviews, using CPARS ratings based on the Quality Assurance Surveillance Plan. Proposals are evaluated on technical capability and past performance (each weighted at 25%) and price (50%), with award based on best overall value