THS - Up to four (4) Computer Application Support - Intermediate (AMU)

Please ensure that if the notice falls within the bounds of the Comprehensive Economic and Trade Agreement (CETA), include the following requirements in the description:Estimated quantity of commodity: 220 days per resourceDuration of contract: (contract award) to (48 weeks later)Time frame of delivery: (2023-01-16) to (2023-12-17)Any conditions for participation of suppliers not specified in solicitation documentation:NOTICE OF PROPOSED PROCUREMENT (NPP)For Temporary Help Services (THS)GSIN: R201BA – THS –Professional and TechnicalReference Number:23-225010/BSolicitation Number:23-225010/BOrganization Name:Department of Foreign Affairs, Trade and DevelopmentSolicitation Date:2022-12-15Closing Date:2022-12-23 02:00 PM Eastern Standard Time (EST)Anticipated Start Date:as soon as possibleEstimated Delivery Date:48 weeks after contract award.Estimate Level of Effort: 220 days per resourceContract Duration:The contract period will be from contract award to 48 weeks later.Solicitation Method:CompetitiveComprehensive Land Claim Agreement Applies:NoNumber of Contracts:One (1)Applicable Trade Agreements:the Canadian Free Trade Agreement (CFTA),the Canada-Chile Free Trade Agreement (CCFTA),the Comprehensive and Progressive Agreement for Trans-Pacific Partnership (CPTPP)the Canada-Columbia Free Trade Agreement (CColFTA)the Canada-European Union Comprehensive Economic and Trade Agreement (CETA)the Canada-Honduras Free Trade Agreement (CHFTA)the Canada-Korea Free Trade Agreement (CKFTA)the Canada-Panama Free Trade Agreement (CPanFTA)the Canada-Peru Free Trade Agreement (CPFTA)the Canada-Ukraine Free Trade Agreement (CUFTA)World Trade Organization Agreement on Government Procurement (WTO-AGP)Requirement DetailsTendering Procedure: Selective TenderingThis requirement is open only to those THS Supply Arrangement Holders who qualified for services in the National Capital Region for the following categories:Resource Category:Stream 5—Computer services categories - 5.1 Computer, application supportLevel of Expertise:IntermediateEstimated Number of Resources Required:Up to four (4)The following SA Holders have been invited to submit a proposal:3056058 Canada inc.9149481 Canada Inc.Access Corporate Technologies Inc.ADRM Technology Consulting Group Corp.Advantage Personnel LtdBarbara Personnel Inc.Cache Computer Consulting Corp.Cloud Shift Inc.Contract Community Inc.Dalian Enterprises and Coradix Technology Consulting, in Joint VentureDare Human Resources CorporationDesign Group Staffing Inc.Donna Cona Inc.Etico, Inc.Excel Human Resources Inc.Labor Tek Personnel Services Ltd / Labor Tek Services de Personnel LteeLionel DrouinMaxSys Staffing & Consulting Inc.MGIS Inc.Modis Canada IncNewfound Recruiting CorporationNortak Software Ltd.OLAV CONSULTING CORP., MOSHWA ABORIGINAL INFORMATION TECHNOLOGY CORPORATION, IN JOINT VENTUREPromaxis Systems Inc.Quantum Management Services Limited / Les services de gestion Quantum LimitéeQuarry Consulting Inc.Teambuilder Consulting Inc.TRM Technologies Inc.Description of Work:The Access Management Unit (AMU) provides the department, and its partners, with access to its key IM/IT systems. This includes network system access, email accounts, email distribution lists, security groups for shared network drives, PKI encryption, remote access via SECURID tokens, etc. to its clients in 170 locations throughout the world.Using ITSM (IT Service Management) software tools (BMC Remedy), the AMU manages access to DFATD’s classified and designated networks. This includes creating, deleting, moving, updating client’s user accounts, email accounts, and security groups in a Microsoft Windows environment. Access Management Administrators use customized web based tools, and execute visual basic scripts, to access the Windows Active Directory environment. The Administrators also use vendor provided applications such as MEK and RSA to provide clients with remote access to DFATD’s voice and data networks. Also, administration of DFTAD’s access to entrust encryption software and access to employees’ web based compensation portal.Technical functions include running AD scripts to gather information to be compared between 2 networks, using ADSIEdit to modify Active Directory attributes of active directory accounts. Using DOS based commands to gather information required for other technical teams. Maintain default setup of all computers in office for specific software used in the Access Management Unit. Liaise with other teams when implementing new software/patches and testing. Liaise with other technical teams to update/improve tools, processes, forms, and procedures. Provide technical assistance to other, non-technical, co-workers when required.The Service Delivery and Support division, SIS, within DFATD is responsible to manage access to DFATD’s computing network and network resources. We require up to 4 resources. The number of resources will depend on the volume of client requests and any other ongoing projects that affect the AMU.Incumbent Information:The incumbent providing the services outlined in the requirement is:Vendor Name: Excel Human ResourcesValue: $400,000.00Contract Period: May 2021 – September 2022Security Requirement: Common PS SRCL #34 appliesMinimum Corporate Security Required: SECRETMinimum Resource Security Required: SECRETContract AuthorityName: Cadmiel MartelPhone Number: 613-791-6369Email Address: Cadmiel.Martel@international.gc.caInquiriesInquiries regarding this RFP requirement must be submitted to the Contracting Authority named above. Request for Proposal (RFP) documents will be e-mailed directly from the Contracting Authority to the Qualified Supply Arrangement Holders who are being invited to bid on this requirement. BIDDERS ARE ADVISED THAT “BUYANDSELL.GC.CA” IS NOT RESPONSIBLE FOR THE DISTRIBUTION OF SOLICITATION DOCUMENTS. The Crown retains the right to negotiate with any supplier on any procurement. Documents may be submitted in either official language.NOTE: Task-Based Informatics Professional Services (TBIPS) Method of Supply is refreshed three (3) times per year. If you wish to find out how you can be a “Qualified SA Holder”, please contact RCNMDAI.-NCRIMOS@pwgsc.gc.ca