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Tier 2/Tier 3 Technical Support

Active

Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract is for the provision of Tier 2 and Tier 3 technical support for the Vital Valt software platform. The primary objective is to deliver advanced technical troubleshooting and the resolution of escalated user support tickets to ensure platform stability and user satisfaction. The contract is managed by the Department of Defense under the agency FA2816 Smc Pk Pko and falls under NAICS code 541512. Performance of these services will take place in El Segundo, California, within the 90245 zip code area.

General Info

Tier 2 and 3 technical support for Vital Valt software in El Segundo.

Agency

Department Of Defense → FA2816 Smc Pk Pko

NAICS

541512 - Computer Systems Design Services

Place of Performance

El Segundo, CA, 90245, USA

Set-Aside

NONE

Documents

This scope was carved out of FA281626P0005.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Vital Valt Mx - Single Source Justification

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Timeline

PostedAug 10

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Organization & Contact Information

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AgencyDepartment Of Defense → FA2816 Smc Pk Pko

ContactsNo contacts available

OfficeN/A

Organization / AgencyDepartment Of Defense → FA2816 Smc Pk Pko

Office AddressN/A

ContactsNo contact information available

Full Description

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Provide advanced technical troubleshooting and resolution of escalated user support tickets for the Vital Valt software platform.

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