Student Life Scheduling Platform RFP

The University of Michigan is soliciting proposals for a modern, cloud-based, off-the-shelf workforce scheduling solution to support approximately 3,800 users across various Student Life departments, including Michigan Dining, University Unions, Michigan Recreation, Student Life Technology Solutions, and Residential Education. The system must be configurable by department, location, employee group, and job type, and be capable of managing schedules for student, bargained-for, and management/professional staff. Key deliverables include implementation, configuration, data migration, training, and ongoing system maintenance, with all project deliverables required to be completed by June 1, 2027. The contract is intended for an initial three-year term with the option for two one-year extensions. Proposals must include a technical methodology, a detailed cost proposal with pricing held firm for three years, and evidence of cybersecurity certifications such as SOC2 Type 2, ISO 27001, HITRUST, or FedRAMP. Additionally, the solution must comply with ADA, Section 508, and WCAG 2.1 Level AA accessibility standards. Payment terms are Net 45, and the University prefers the use of its standard agreement and accelerated electronic payment programs.