Proof of Delivery (POD) for HomeMed Pharmacy

The University of Michigan is soliciting proposals under RFP-0012500-TECH-2026 for a HIPAA-compliant proof-of-delivery (POD) and delivery management software solution for HomeMed Pharmacy. The objective is to modernize pharmacy operations by implementing a platform that supports electronic signature capture, photo verification, geofencing, and patient-facing digital confirmations. Key technical requirements include route optimization, real-time driver tracking, and bidirectional integration with CareTend (Wellsky) and Epic. The solution must adhere to strict accessibility standards, including WCAG 2.1 Level AA, Section 508, and the Americans with Disabilities Act. The contract is envisioned as a three-year initial agreement with the option to extend for two additional one-year periods. Suppliers must provide a comprehensive proposal including an executive summary, a detailed cost proposal via Excel, and a data security agreement signed as is. Cybersecurity certifications such as SOC2 Type 2, ISO 27001, or HITRUST are highly relevant to the evaluation. Payment terms are Net 0 days for suppliers enrolled in a virtual card program, or Net 45 days otherwise. Proposals were due by November 17, 2026, and the University requires interviews with key personnel before the project commences.