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This Solicitation opportunity from Massachusetts was posted on July 17, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Town-Wide Voice over IP (VoIP) Phone System

Closed
2026-IT-0712State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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Department of Public Instruction

POSTED

27 days ago

DEADLINE

in 9 days

AI Contract Overview

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The Town of Nantucket is soliciting proposals for a town-wide Voice over IP (VoIP) phone system to modernize its telecommunications infrastructure. Located on an island 30 miles off Cape Cod with a year-round population of about 18,000 and seasonal peaks up to 65,000, the town operates a range of critical municipal services including a skilled nursing facility, public schools, wastewater treatment plants, a housing department, and a solid waste facility. The project aims to replace or upgrade existing phone systems across all town departments under the oversight of the Information Technology & GIS division. The solicitation, numbered 2026-IT-0712, was posted on July 17, 2026, with responses due by August 12, 2026. The primary point of contact is Michael Alvarez, Chief Technology Officer, and Cindy Hsu, Deputy Procurement Officer, both reachable through the town’s official communications channels. The system must support seamless communication across urban, suburban, and rural areas of the island, integrating with existing operations at the airport, seaport, and road networks while meeting the town’s long-term scalability and reliability needs.

General Info

Nantucket seeks VoIP system upgrade for all town departments, due August 12, 2026, to enhance citywide communication and scalability.

Documents

5

Nantucket DPW Garage Door Removal and Replacement Scope of Service

DOCX, High priority: read this firstsow
High

RFP 2026-IT-0712 Town-Wide VoIP Phone System Nantucket

PDF, High priority: read this firstrfp
High

Scope of Work for Nantucket Human Services Needs Assessment

DOCX, High priority: read this firstsow
High

Town of Nantucket 30B Form Service Agreement 2025

PDF, High priority: read this firstcontract-document
High

Town of Nantucket 4th of July Fireworks Display Scope of Services

DOCX, High priority: read this firstsow
High

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Timeline

PhaseClosed
Posted

Solicitation

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyMassachusetts → Information Technology & GIS
Contacts2 people available
OfficeNantucket, MA, 02554, USA
Office AddressNantucket, MA, 02554, USA
Contacts
Michael AlvarezChief Technology Officer
Cindy HsuDeputy Procurement Officer

Interested Companies (9)

22nd Century TechnologiesMcLean, VA
Harbor ITNew York, NY
GovGuideArlington, VA

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Full Description

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The Town of Nantucket is located within the County of Nantucket. The Town functions under a Town Manager/Select Board form of government. The Select Board operates under a Charter and enacts policies intended to promote and enhance the general welfare of the Town. In addition to customary municipal operations, the Town operates a skilled nursing facility, a public school system, two wastewater treatment facilities, a housing department, and a solid waste facility. The Town of Nantucket is located 30 miles off the south coast of Cape Cod. It was settled in 1659 and incorporated in 1671. The Town has an annual year-round population of approximately 18,000 and up to 65,000 seasonal residents. The island is 14 miles in length and 3 1/2 miles wide. Nantucket is comprised of residential, commercial, and large tracts of undeveloped land, including a state forest. Transportation routes include a busy airport, a thriving seaport, and a locally maintained road system which includes urban, suburban and rural road systems.

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The Town and County of Nantucket, under solicitation 2026-IT-0622, is seeking a qualified vendor to develop a Comprehensive Information Technology Assessment and Strategic Roadmap. The project involves a detailed evaluation of six assessment domains, including application and infrastructure health, IT governance and policy, staffing and organizational competency, and enterprise technology governance across various entities such as Public Safety and the Nantucket Public Schools. The selected vendor must provide a sustainable governance framework, an accountability model for technology leadership, and a multi-year enterprise technology capital improvement plan. All deliverables must be completed within 120 calendar days of contract execution and must align with regulatory standards such as CJIS and HIPAA. Proposers must demonstrate at least three years of full-time experience in the scope of work, provide evidence of financial stability, and possess experience with comparable or larger municipalities. The evaluation process consists of a minimum quality review followed by a comparative evaluation of technical proposals, with price proposals opened only for the highest-ranked finalists. Mandatory submission requirements include a separate technical and price proposal, a signed Certificate of Non-Collusion, and a Tax Compliance Certification. The contract is governed by the laws of the Commonwealth of Massachusetts and requires comprehensive insurance coverage, including a two million dollar general liability policy and one million dollar automobile liability limit.
Administrative Management and General Management Consulting Services

POSTED

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DEADLINE

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