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Town-Wide Voice over IP (VoIP) Phone System

Active
2026-IT-0712State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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The Town of Nantucket is soliciting proposals for a town-wide Voice over IP (VoIP) phone system to modernize its telecommunications infrastructure. Located on an island 30 miles off Cape Cod with a year-round population of about 18,000 and seasonal peaks up to 65,000, the town operates a range of critical municipal services including a skilled nursing facility, public schools, wastewater treatment plants, a housing department, and a solid waste facility. The project aims to replace or upgrade existing phone systems across all town departments under the oversight of the Information Technology & GIS division. The solicitation, numbered 2026-IT-0712, was posted on July 17, 2026, with responses due by August 12, 2026. The primary point of contact is Michael Alvarez, Chief Technology Officer, and Cindy Hsu, Deputy Procurement Officer, both reachable through the town’s official communications channels. The system must support seamless communication across urban, suburban, and rural areas of the island, integrating with existing operations at the airport, seaport, and road networks while meeting the town’s long-term scalability and reliability needs.

General Info

Nantucket seeks VoIP system upgrade for all town departments, due August 12, 2026, to enhance citywide communication and scalability.

Agency

Massachusetts → Information Technology & GISView Agency

NAICS

517121 - Telecommunications ResellersView NAICS

Place of Performance

MA, USA

Set-Aside

NONE

Documents

(5)

Town-Wide Voice over IP _VoIP_ Phone System.pdf

PDF

Nantucket DPW Garage Door Removal and Replacement Scope of Service

DOCX•sow

Scope of Work for Nantucket Human Services Needs Assessment

DOCX•sow

Town of Nantucket 4th of July Fireworks Display Scope of Services

DOCX•sow

Town of Nantucket 30B Form Service Agreement 2025

PDF•contract-document

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Timeline

PhaseSolicitation
Posted

Solicitation

Response Deadline

Submission deadline

Response Deadline

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Organization & Contact Information

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AgencyMassachusetts → Information Technology & GIS
Contacts2 people available
OfficeNantucket, MA, 02554, US
Organization / Agency
Massachusetts → Information Technology & GIS
View Agency Profile
Office AddressNantucket, MA, 02554, US
Contacts
Michael AlvarezChief Technology Officer
contact@example.gov
+1 (555) 000-0000
Cindy HsuDeputy Procurement Officer
contact@example.gov
+1 (555) 000-0000

Interested Companies (4)

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22nd Century Technologies
McLean, VA
CherryRoad Technologies
Parsippany, NJ
NovaDynamic Technology Services
Boston, MA

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Full Description

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The Town of Nantucket is located within the County of Nantucket. The Town functions under a Town Manager/Select Board form of government. The Select Board operates under a Charter and enacts policies intended to promote and enhance the general welfare of the Town. In addition to customary municipal operations, the Town operates a skilled nursing facility, a public school system, two wastewater treatment facilities, a housing department, and a solid waste facility. The Town of Nantucket is located 30 miles off the south coast of Cape Cod. It was settled in 1659 and incorporated in 1671. The Town has an annual year-round population of approximately 18,000 and up to 65,000 seasonal residents. The island is 14 miles in length and 3 1/2 miles wide. Nantucket is comprised of residential, commercial, and large tracts of undeveloped land, including a state forest. Transportation routes include a busy airport, a thriving seaport, and a locally maintained road system which includes urban, suburban and rural road systems.

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