TOWNWIDE MULTIFUNCTION COPIER AND MANAGED PRINT SERVICES

The Town of Manchester, Connecticut, is soliciting proposals for a comprehensive townwide multifunction copier and managed print services solution under solicitation number 26/27-1. The project aims to modernize and consolidate the current fleet across 30 municipal buildings, deploying approximately 40 to 50 ENERGY STAR compliant multifunction devices. Key objectives include reducing the total number of devices, enhancing document security through RFID, keypad PIN, or badge authentication, and implementing centralized print management software. The selected contractor will be responsible for the delivery, installation, configuration, and ongoing maintenance of equipment capable of copying, printing, scanning, and duplexing, while providing all necessary consumables such as toner and drums. The Town is seeking proposals for either an outright purchase or lease agreements with preferred terms of 36, 48, or 60 months. Award decisions will be based on a points-based scoring system where cost is only one of several factors; other critical evaluation criteria include equipment quality, the effectiveness of the print management solution, service capabilities, experience, and the implementation approach. Qualified respondents must have at least five years of experience with similar public sector engagements and maintain minimum insurance coverages of 1 million dollars for general, professional, and cyber risk liabilities. Proposals are due by October 23, 2026, and must include a projected installation schedule and evidence of the firm's technical capacity to support multi-site municipal operations.