Training/Advisory Services Related to Business Analytics, Data Governance, Usage, and Management

The New York State Division of Human Rights, pursuant to its discretionary authority under State Finance Law Section 163(6), which authorizes purchases without a formal competitive process in certain circumstances, including purchases from New York State small businesses, service-disabled veteran-owned businesses, and from businesses certified pursuant to Article 15-A of the New York State Executive Law, is seeking the services of a contractor to partner with the New York State Division of Human Rights to provide training/advisory services related to Business Analytics, Data Governance, Usage and Management.  The New York State Division of Human Rights intends to award ONE contract to the successful bidder on a time and materials basis. This procurement opportunity is limited to businesses certified pursuant to Article 15-A of the New York State Executive Law. New York State Certified M/WBE bidders must include proof of current New York State MWBE certification in any response to this solicitation. Interested firms should submit no more than two-page written summary document by 10:00 AM ET Friday July 26, 2024 to contact@example.gov outlining their unique skills and past successful engagements with NYS agencies, specifically in the areas of expertise outlined below, while also including proposed personnel with titles. Process mapping and improvement; Key Performance Indicator development and tracking; Liaising between business units and the application development team to clearly define and document requirements for system development and/or changes, including consideration of downstream impacts; Prioritization of system changes, ensuring alignment with Agency initiatives and overall business need; Direct collaboration with the development team, as needed; Management of release schedules (timing of code migrations, preliminary testing, coordination of UAT, communication to staff re: any necessary application downtime and release notes) Data governance & internal controls; Creation and maintenance of necessary system documentation; Conduct additional tasks related to implementation of a successful data management program, as recommended by the vendor.  Given the complex and disparate nature of data sources and systems present in NYS agencies, in addition to the role NYS ITS plays as central service provider with varying degrees of control/responsibilities across the enterprise, preference will be given to firms with demonstrable knowledge of NYS-specific policies/practices and past successful engagements with NYS agencies. Contract activities are estimated to begin August  1, 2024.  Work can be performed in-person or virtually, however, the Contractor should have a strong on-site presence at the New York State Division of Human Rights Albany Office located at Agency 1 Floor 2 Empire State Plaza Albany, New York 12220. The proposed hourly rate for the title listed below must be blended (applicable to all assigned staff) and all-inclusive (travel & other expenses) Title Hourly Rate Project Partner    Proposed personnel should have NYS-specific experience detailed above. Resumes for proposed staff must be included and do not count toward the two-page limit detailed above. New York State Division of Human Rights reserves the right to conduct interviews with bidders to facilitate final award determination. Interviews, if scheduled, will be conducted via phone or WebEx at the agency’s discretion.    Key Dates/Procurement Calendar RFQ Release Date 7/5/2024 Questions/Clarifications from potential bidders due by 12:00PM ET 7/12/2024 Answers provided by the New York State Division of Human Rights on or about 7/19/2024. Proposal Due Date and Time 10:00AM ET 7/26/24 Interviews, if requested by the New York State Division of Human Rights, on or about 7/29/2024 Notification of Award TBA Length of Contract Three Years NOTE: Procurement documents may, from time to time, be amended or addenda issued. It is the Proposer’s responsibility to become aware of any such amendments and/or addenda prior to submission of a response. All questions regarding this procurement should be submitted via email, no later than July 12, 2024, at 12:00 PM ET to contact@example.gov. Responses must be received by July 26, 2024, at 10:00 AM ET at contact@example.gov. Pursuant to State Finance Law § 139-j and § 139-k, this solicitation includes and imposes certain restrictions on communications between the New York State Division of Human Rights personnel and a prospective bidder during the procurement process. Designated staff for this solicitation is Jennifer Franklin and can be contacted at contact@example.gov. Contacts made to other New York State Division of Human Rights personnel regarding this procurement may disqualify the prospective bidder and affect future procurements with governmental entities in the State of New York. Service-Disabled Veteran-Owned Set Aside: No Minority Owned Sub-Contracting Goal: 0% Women Owned Sub-Contracting Goal: 0% Service-Disabled Veteran-Owned Business Contracting Goal: 0% Disadvantaged Owned Sub-Contracting Goal: 0% Due date:07/26/2024 10:00 AM Contract term: 3 Year Contract County(ies): All NYS counties Location: Albany NY