Training and Knowledge Transfer for VA Staff

This contract involves providing comprehensive training and knowledge transfer to pharmacy staff at the Department of Veterans Affairs to ensure proficient operation and management of the Qmatic system. The scope includes instruction on administrative functions such as user management, scheduling, and reporting, as well as Hands-on troubleshooting techniques to resolve common and complex system issues. Training will be delivered through structured sessions designed to build competency and confidence among pharmacy personnel, enabling them to independently maintain system integrity and optimize patient flow. The work is categorized under NAICS code 611430, indicating it falls under professional and management training services, and is structured as a subcontract under the Network Contract Office 23. Although specific location details are not provided, performance is expected to occur at VA facilities where pharmacy operations utilize the Qmatic system, with all training activities aligned to support uninterrupted service delivery.