Training and User Adoption Support

The contract titled Training and User Adoption Support is a small business set-aside under the SBA program, specifically designated as a Total Small Business Set-Aside, and is classified under NAICS code 611430 for other schools and instruction. The prime entity responsible is the Department of Veterans Affairs through its 262-NETWORK Contract Office 22, and the work involves developing comprehensive training materials, user guides, and conducting live or virtual training sessions to facilitate the successful adoption of Voicebrook dictation software by clinicians and support staff. The objective is to ensure seamless integration and effective usage of the software within clinical environments by providing tailored instruction and documentation that addresses user needs and promotes proficiency. All deliverables must be designed with the end-user experience in mind, focusing on clarity, accessibility, and practical application for healthcare professionals. The training approach must accommodate diverse learning styles and clinical workflows, and may require coordination with VA facilities to align with existing systems and policies. The contract was posted on June 17, 2026, and while specific performance location details are not provided, the work is expected to support VA operations nationally. The subcontract nature of the agreement implies it may be awarded under a larger procurement framework, with compliance to federal acquisition regulations and reporting obligations standard for all parties involved.