Transition & Continuity of Services

The City of Canton is seeking a subcontractor to manage the comprehensive transition of its employee benefits program from the current provider to a new one, ensuring minimal disruption to services and full compliance with all operational requirements. This includes the secure and accurate transfer of employee benefits data, the development and dissemination of clear communications to all affected employees, and seamless coordination with insurance carriers and third-party administrators to align processes, systems, and reporting structures under the new provider. The subcontractor must demonstrate expertise in large-scale benefits migration, experience with public sector clients, and the ability to meet strict timelines and confidentiality standards throughout the transition period. The opportunity is posted as a subcontract under NAICS code 541611, with a response deadline of July 24, 2026, and is open to qualified vendors capable of delivering end-to-end transition support. While specific details on set-aside status and point of contact are not provided, the work will be performed in coordination with the City of Canton’s administrative functions in Georgia. Interested parties must submit proposals by the stated deadline, ensuring alignment with the City’s expectations for continuity, accuracy, and communication during this critical phase of benefits administration reform.