Travel Management Services

The U.S. Embassy Seoul is soliciting offers for comprehensive Travel Management Services under RFQ 19KS7026Q0030, with responses due by June 12, 2026. The contract supports official domestic and international travel for government employees and dependents, requiring the contractor to arrange airfare, lodging, car rentals, and ferry and rail bookings using a GDS-compliant system, while ensuring compliance with federal regulations including Fly America Act, Anti-Kickback Statute, and Procurement Integrity Act. Services must be delivered from a Travel Management Center established at the embassy in Seoul, with performance also permitted from the vendor’s location or remotely, especially for after-hours support. The initial performance period is 12 months, renewable for up to three additional years, with a hard end date of December 31, 2030. The award will be made on a Lowest Price Technically Acceptable basis, focusing on the lowest transaction fees from technically acceptable offerors who demonstrate financial responsibility, past performance, organizational capability, and compliance with all solicitation requirements. Pre-quotation conferences are scheduled for May 19, 2026, at the embassy’s General Services Office, with virtual participation available upon request by May 18, 2026. The contractor must submit a multi-volume proposal through electronic means, including a completed SF-1449, technical and pricing sections, and required certifications, with files limited to 30MB each in .docx, .xlsx, or PDF formats. Key deliverables include monthly Quarterly Sales Activity Reports and management of Government Furnished Property, with performance measured against a threshold of no more than one customer complaint per month. All personnel must undergo federal vetting, including criminal, credit, and residence checks, and be approved before assignment; they must carry government-issued ID cards while on-site and clearly identify as non-federal employees at all times. The contract mandates strict compliance with security protocols, insurance requirements, and AI transparency obligations, including disclosure of all AI systems, data portability, and governance practices. The Office of the Inspector General retains full audit rights to contractor records and premises, including flow-down to subcontractors. Payment will be processed electronically via EFT, and the contractor assumes full liability for all personnel actions, with no FOB terms specified beyond “Destination.” The contract value is estimated between W1,000,000 and W428,400,