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TSA Contact Center (TCC)

Active

HSTS02-10-R-OSC005Federal

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

AI Contract Overview

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This contract pertains to the TSA Contact Center (TCC) under solicitation number HSTS02-10-R-OSC005, posted on November 16, 2009. It is a presolicitation notice issued by the Department of Homeland Security’s Contracting and Procurement office, indicating a Total Small Business Set-Aside in accordance with FAR 19.5. The solicitation falls under the NAICS code 561422, which typically involves telemanagement or contact center services. The place of performance is specified as the contractor’s facility, which must be located within the continental United States (CONUS). Key contacts for the contract include Elena Grigorieva, the Contract Specialist, and John Culmer, the Contracting Officer, both reachable via phone and email. The office overseeing the contract is located in Springfield, Virginia. This notice serves primarily as an update regarding the place of performance and formalizes the requirements for the contractor’s physical location, ensuring compliance with geographical stipulations while emphasizing opportunities for small businesses to participate in providing contact center services for the TSA.

General Info

TSA Contact Center contract, small business set-aside, CONUS-based, telemanagement services, FAR 19.5 compliance.

Agency

Department Of Homeland Security → Contracting And Procurement

Contract Value

$32,273,140.72

NAICS

561422 - Telemarketing Bureaus and Other Contact Centers

Place of Performance

Contractor's Facility Continental United States (CONUS), VA, USA

Set-Aside

SBA

Awardee

K4 SOLUTIONS, INC

Award Issued Date

07/30/2010, 12:00:00 AM UTC

Documents

0

No documents available

Documents will appear here when they are available.

AI Contract Breakdown

Uniform Contract Format

No documents to break down

The breakdown needs solicitation documents. None were found from this contract's source.

Timeline

1 update

PhasePresolicitation

PostedNov 13

Presolicitation

Notice updatedNov 16

The notice description changed.

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Organization & Contact Information

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AgencyDepartment Of Homeland Security → Contracting And Procurement

Contacts2 people available

OfficeSpringfield, VA, 20598, USA

Organization / AgencyDepartment Of Homeland Security → Contracting And Procurement

Office AddressSpringfield, VA, 20598, USA

Contacts

Elena GrigorievaContract Specialist

contact@example.gov

+1 (555) 000-0000

John CulmerContracting Officer

contact@example.gov

+1 (555) 000-0000

Full Description

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The notice dated 11-16-2009 updates place of contract performance below. Place of Performance is: Contractor's Facility Contractor's facility must be located in continental US (CONUS)

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