TWRA Region 4 Janitorial Services

The Tennessee Department of General Services, through its Central Procurement Office, is soliciting janitorial services for the Tennessee Wildlife Resources Agency (TWRA) Region 4 office located in Morristown, Hamblen County, Tennessee. The solicitation, identified as 32801-13961, is issued as an Invitation to Bid with a response deadline of August 11, 2026, and seeks a firm-fixed price contract for comprehensive custodial services covering a base period of 36 months with a possible extension of up to 180 days. Services include daily cleaning and disinfecting of all interior facilities, floor scrubbing, dusting, surface wiping, polishing of metal and glass fixtures, restroom maintenance, replenishment of consumable supplies, and operation and upkeep of cleaning equipment, all performed Monday through Friday excluding legal holidays. Work must meet stringent quality standards such as streak-free floors, dust-free surfaces, and spotless porcelain, with cleaning supplies required to be odor-free to accommodate hypersensitive individuals. Contractors must comply with multiple state-specific legal and operational requirements, including attestation of non-participation in the boycott of Israel, absence of ties to foreign adversary companies and Iranian investment activities, full registration with the Tennessee Department of Revenue, and adherence to HIPAA/HITECH privacy regulations if handling protected information. Bid responses must be submitted via the EDISON Supplier Portal or as a signed paper document mailed in a properly labeled sealed envelope, with electronic submissions required to be certified through the portal and only compatible with Internet Explorer or Firefox. The contract mandates F.O.B. destination delivery terms, and the state retains the right to inspect and accept services at the place of performance, with acceptance deemed automatic if no defects are reported within 30 days. The State may unilaterally assume performance of services with 30 days' notice and has the right to withhold payment for any nonconforming work. Contractors must indemnify the State against all claims arising from their performance, and if deemed an employer under TCRS rules, retirees may be required to repay retirement benefits. Key contact points include Nickki Davis of TWRA for operational oversight and Helen Crowley of the Central Procurement Office for procurement compliance, with invoicing to be submitted to a contractor-designated remittance address. No federal acquisition regulation clauses or standardized solicitation evaluation factors are referenced in the documentation, and pricing details for the three annual line items are not provided.