UNARMED SECURITY OFFICER SERVICES at DFPS Ridgepoint

Solicitation HHS0018090 is an Invitation for Bids issued by the Texas Health and Human Services Commission for unarmed security officer services at the DFPS Ridgepoint facility located at 2401 Ridgepoint Drive in Austin, Texas. The contract, with an anticipated start date of November 1, 2026, requires 24/7 security coverage across three primary shifts to guard the interior and exterior of the complex, including parking lots and garages. The selected contractor must provide qualified security officers and an area supervising officer, with all personnel meeting minimum requirements of a high school diploma and three consecutive years of security experience. Additionally, the contractor must be capable of providing licensed armed officers upon request and ensuring all staff pass mandatory DFPS background checks and drug screenings. The award will be based on best value, considering price, performance delivery, and the bidder's ability to meet specifications. Bidders must submit their responses via email to pcsbids@hhs.texas.gov by October 27, 2026, at 10:30 AM CT. Required submission documents include the Exhibit C Pricing Sheet, Exhibit A Solicitation Affirmations, bidder references, and a Texas Identification Number application. The contractor is required to maintain comprehensive insurance coverage, including workers compensation, professional liability, and umbrella liability of at least 1 million dollars. Performance is monitored by an HHS Agency Contract Manager, with a requirement to resolve reported issues within 48 business hours.