This Solicitation opportunity from Georgia was posted on August 28, 2024. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

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Unified Communications Solutions

Closed

40199 ADMINISTRATIVE 99999-SPD0000231State & Local

Submission Closed10/01/2024, 12:00:00 AM UTC

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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NAICS: 518210

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AI Contract Overview

This contract is established under the authority of the State Purchasing Act to create statewide agreements with qualified suppliers capable of providing comprehensive Unified Communications Solutions (UCS) for Georgia’s state and local government entities. The scope includes Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), and supporting cloud-based communication services such as Communications Platform as a Service (CPaaS). The primary goal is to ensure a reliable, high-quality, and scalable communication infrastructure that meets the diverse needs of government agencies across Georgia, emphasizing excellent customer care both before and after sales. The contract aims to identify suppliers with extensive resources and capabilities to deliver a broad array of UCS offerings, fostering a competitive and efficient procurement process for state agencies. The solicitation, posted on August 28, 2024, with a response deadline of October 1, 2024, is managed by the Georgia Department of Administrative Services’ State Purchasing Division. It targets vendors with NAICS code 518210, focusing on information technology and communications services, and involves contract values ranging from 50 million to 200 million dollars. Interested suppliers are encouraged to review the detailed Program Requirement Document (PRD) and participate in the Virtual Offeror’s Conference for further guidance. The contract’s overarching purpose is to establish a reliable, statewide source of UCS solutions that can support the broad and dispersed needs of Georgia’s government entities, ensuring high standards of service and technological excellence.

General Info

Agency

Georgia Department of Administrative Services (Statewide Contract)

NAICS

518210 - Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Place of Performance

GA, USA

Set-Aside

NONE

Documents

No documents available

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Timeline

PhaseClosed

PostedAug 28

Solicitation

Response DeadlineOct 1

Deadline has passed

Submission Closed

10/01/2024, 12:00:00 AM UTC

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Organization & Contact Information

AgencyGeorgia Department of Administrative Services (Statewide Contract)

Contacts1 person available

OfficeN/A

Organization / Agency

Georgia Department of Administrative Services (Statewide Contract)

Office AddressN/A

Contacts

Lisa Mehalko

contact@example.gov

Full Description

Pursuant to the State Purchasing Act (Official Code of Georgia Annotated §§50-5-50 et seq.), this electronic Request for Proposal (eRFP) is being issued to establish one or more statewide contracts with one or more qualified suppliers who will provide Unified Communications Solutions, including Unified Communications as a Service (UCaaS), Contact Center as a Service (CCaaS), with supporting cloud-based communication services, including Communications Platform as a Service (CPaaS). This eRFP is being conducted by the Department of Administrative Services, through its State Purchasing Division, (hereinafter, DOAS). The purpose and intent of this eRFP is to establish a statewide source of supply and services for Unified Communications Solutions and to identify qualified Suppliers that have the depth, breadth, and quality of resources necessary to meet all the standards of the State, to deliver a wide variety of Unified Communications Solutions to a broad and dispersed demographic of state and local government users, who require a high level of customer care before and after the sale.
Please see Attachment B Program Requirement Document (PRD) for a comprehensive overview of all MANDATORY requirements.
Please see Attachment I Virtual Offeror's Conference Announcement