University-Wide Ground Transportation Services

The University of Michigan is soliciting proposals under RFP-0012050-GGS-2026 for comprehensive ground transportation services to support academic, research, clinical, administrative, student-life, athletic, and visitor travel. The scope of work encompasses taxi, ride-hail, executive vehicle, shuttle, and charter bus services across the Ann Arbor, Dearborn, and Flint campuses, as well as Michigan Medicine and associated health systems. While the primary focus is on Michigan, the solicitation also identifies service needs in Los Angeles, Washington DC, and other U.S. markets. Personal or departmental car rentals and pre-planned campus shuttle routes are explicitly excluded from this scope. Awards may be granted to one or more suppliers based on best value and operational fit, with evaluations focusing on supplier background, technical and operational capabilities, and a strong commitment to sustainability and environmental certifications. Proposers must submit a detailed cost proposal via a specific Pricing Workbook and provide biographies for key personnel, including account and implementation leads. The contract emphasizes strict adherence to accessibility standards, including WCAG 2.1 AA and Section 508 compliance for digital tools, and requires comprehensive insurance coverage, including specific ground transportation and potential cyber liability insurance. Administrative requirements include a mandatory Data Security Agreement for the processing of restricted University data and a documented cybersecurity program for digital platforms. Payment terms are structured as Net 0 days for those enrolled in a virtual card payment program, or Net 45 days otherwise, with payments processed via check, ACH, or wire transfer. The response deadline for this solicitation is November 13, 2026.