User Training and Change Management

The contract pertains to the development and delivery of comprehensive training programs designed for clinical and administrative staff at multiple Veterans Affairs locations, with a focus on ensuring effective adoption of new workflows and systems. It includes the creation and implementation of train-the-trainer sessions to empower internal personnel to sustainably deliver ongoing education, alongside the development of detailed user guides and direct support services to facilitate seamless transition and operational integration. The scope emphasizes change management practices to address organizational readiness and user engagement across diverse VA sites, particularly centered in Pittsburgh. The contract is classified as a subcontract under NAICS code 611430, which corresponds to other schools and instruction, reflecting its educational and capacity-building nature. It was posted on July 2, 2026, with a response deadline on the same day at 8:00 PM, indicating a highly urgent procurement timeline. The contracting office is the 244-NETWORK Contract Office 4 under the Department of Veterans Affairs, and the performance location is specified as Pittsburgh, though no further details on remote or multi-site execution are provided. No set-aside classification is listed, and the point of contact information is unavailable, suggesting the solicitation may be internally managed or intended for pre-qualified subcontractors within an existing master agreement.