User Training & Technical Support
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The contract encompasses end-user training, material development, and post-deployment technical support for an IP telephony system, ensuring users across the Government of Jamaica’s National Land Agency are fully equipped to operate and maintain the new communication infrastructure. The scope includes creating tailored training materials and delivering instruction to end-users, followed by ongoing technical assistance after system deployment to address issues, optimize performance, and sustain user proficiency. This subcontract falls under NAICS code 541519 for other computer-related services and is positioned to support the agency’s digital transformation efforts with an emphasis on practical, hands-on readiness and continuous operational support. The opportunity was posted on July 30, 2026, and is accessible through the Jamaican e-procurement portal for qualified vendors.
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