User Training and Technical Support Services

The contract seeks to provide on-site or virtual training services to researchers at the National Institutes of Health, focusing on the operation of laboratory systems, proper use of Image Lab™ software, and foundational troubleshooting techniques. The goal is to ensure NIH personnel can effectively and independently utilize the technology in their research workflows, with support delivered either physically at the Bethesda location or remotely as needed. Training must be tailored to the technical skill levels of the participants and delivered in a manner that promotes understanding and long-term proficiency. The services are solicited under a subcontract with a North American Industry Classification System code of 611430, indicating a focus on professional and scientific training. The opportunity was posted on July 22, 2026, and responses are due by July 31, 2026. Performance will occur primarily in Bethesda, Maryland, with the Department of Health and Human Services acting as the overarching agency through its NIH Office of Laboratory Animal Welfare. There is no set-aside classification specified, and no point of contact information is provided in the solicitation data.