USPSC - OTI Field Program Manager - Burma

Request for Personal Service Contractor USAID Office of Transition Initiatives Position Title: OTI Field Program Manager Solicitation Number: SOL-OTI-13-000046 Salary Level: GS-12 Equivalent: $60,274 - $78,355 GS-13 Equivalent: $71,674 - $93,175 Issuance Date: July 8, 2013 Closing Date: July 22, 2013 Closing Time: 5:00 P.M. EDT Dear Prospective ARequest for Personal Service Contractor USAID Office of Transition Initiatives Position Title: OTI Field Program Manager Solicitation Number: SOL-OTI-13-000046 Salary Level: GS-12 Equivalent: $60,274 - $78,355 GS-13 Equivalent: $71,674 - $93,175 Issuance Date: July 8, 2013 Closing Date: July 22, 2013 Closing Time: 5:00 P.M. EDT Dear Prospective Applicants: The United States Government (USG), represented by the U.S. Agency for International Development (USAID), is seeking applications from qualified U.S. citizens to provide personal services as a Field Program Manager in Burma under a personal services contract, as described in the attached solicitation. Submittals must be in accordance with the attached information at the place and time specified. Applicants interested in applying for this position MUST submit the following materials: 1. Complete resume. In order to fully evaluate your application, your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all overseas field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements. (b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration. 2. Supplemental document specifically addressing: Each of the six (6) Evaluation Factors shown in the solicitation. NOTE: The Evaluation Factors are worth 70 out of 100 points. Applicants are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Additional documents submitted will not be accepted. Incomplete or late applications will not be considered. Your complete resume and the supplemental document addressing the Evaluation Factors must be mailed, delivered, faxed, or emailed to: GlobalCorps 529 14th Street, NW, Suite 700 Washington, DC 20045 E-Mail Address: contact@example.gov Facs'mile: +1 (555) 000-0000 or +1 (555) 000-0000 Applicants can expect to receive a confirmation email when application materials have been received. Applicants should retain for their records copies of all enclosures which accompany their applications. Any questions on this solicitation may be directed to: Anna Cowell or Christine Deloff Telephone Number: +1 (555) 000-0000 or +1 (555) 000-0000 E-Mail Address: contact@example.gov Website: www.globalcorps.com Facs'mile: +1 (555) 000-0000 or +1 (555) 000-0000 Sincerely, Cristina Sylvia Contracting Officer Solicitation for U.S. Personal Service Contractor (PSC) OTI Field Program Manager - Burma 1. SOLICITATION NO.: SOL-OTI-13-000046 2. ISSUANCE DATE: July 8, 2013 3. CLOSING DATE/TIME FOR RECEIPT OF APPLICATIONS: July 22, 2013, 5:00 pm EDT 4. POSITION TITLE: Field Program Manager - Burma 5. MARKET VALUE: This position has been designated as a "ladder/tandem" position that, depending on the qualifications of the candidate, can be filled at either the GS-12 (salary range: $60,274 - $78,355) or GS-13 (salary range: $71,674 - $93,175) equivalent level, non-locality pay. The actual salary of the successful candidate will be negotiated within the pay range of the GS-12 or GS-13 level depending on qualifications, previous relevant experience and work history, salary and educational background. Salaries over and above the top of the pay range will not be entertained or negotiated. If an incumbent is selected at the GS-12 grade level, the candidate will have the opportunity for advancement to a GS-13 equivalent grade, following at least one (1) year at the GS-12 grade level. To be eligible for promotion to the GS-13 level, the incumbent must meet the minimum qualifications of the GS-13 position, and must also receive a performance rating of "Excellent" or higher in the annual performance evaluation. The evaluation must include a statement by the supervisor that the employee meets the minimum qualifications of the GS-13 position, is performing successfully at the current grade, and is considered ready to perform at the higher grade level. Neither advancement nor extension of the contract is guaranteed. 6. PERIOD OF PERFORMANCE: 1 year, with four one-year option periods. 7. PLACE OF PERFORMANCE: Burma 8. STATEMENT OF WORK POSITION DESCRIPTION BACKGROUND The Office of Transition Initiatives (OTI) was created in 1994 as a distinct operating unit within USAID to help local partners advance peace and democracy in priority conflict-prone countries. Seizing critical windows of opportunity, OTI works on the ground to provide fast, flexible, short-term assistance targeted at key transition needs. Countries experiencing a significant political transition in the midst of a disaster or emerging from civil conflict have unique needs that cannot be fully addressed by traditional disaster relief. Timely and effective assistance to promote and consolidate peaceful, democratic advances can make the difference between a successful or a failed transition. OTI assists in securing peace by aiding indigenous, mostly non-governmental, civil society and media organizations. OTI uses such mechanisms as support for re-integration of ex-combatants into civilian society; development of initiatives to promote national reconciliation; identification of quick-impact community self-help projects to meet urgent economic needs; and aid to independent media outlets and community-based organizations to help promote informed debate and broaden public participation. To respond quickly and effectively and meet its program objectives and mandate OTI retains a group of high-level professionals and experts under personal services contracts (PSCs). These knowledgeable and skilled professionals make up the vast majority of the OTI work force and are at its forefront implementing and achieving the organization's programmatic goals and objectives. USPSCs are considered employees of USAID for all purposes except programs administered by the Office of Personnel Management (OPM) - such as federally sponsored health insurance, life insurance, and retirement benefits. However, there are several other similar benefits that USPSCs may participate in, such as partial reimbursement for health and life insurance costs, as well as full coverage of workers' compensation, among other benefits. For more complete information on USPSC benefits, please see page 14 of this solicitation. For more information about OTI and its country programs please see: http://www.usaid.gov/what-we-do/working-crises-and-conflict/promoting-peaceful-political-transitions INTRODUCTION The OTI Field Program Manager is a member of the Democracy, Conflict, and Humanitarian Assistance / Office of Transition Initiatives (DCHA/OTI) Asia Regional Team, reports to the OTI Country Representative or his/her designee, and is based in Rangoon, Burma. The OTI Field Program Manager's principal responsibility is to support the OTI Country Representative in the development, oversight and management of the OTI country program. The OTI program in Burma supports the larger objectives of the U.S. Government and as appropriate any future State Department and USAID presence in Burma. In particular, the OTI program provides assistance to support the nascent political transition in Burma. In close coordination with the State Department representatives and other USG actors and with consideration of USG priorities, OTI's rapid and targeted programs address emerging issues and empower local partners potentially to include non-governmental organizations, civil society groups, media outlets, and local and national government offices to reduce or mitigate conflict, increase transparency and accountability, and foster positive political change. OBJECTIVE The objective of this position is to ensure that OTI has a highly-qualified Field Program Manger in the field that will represent OTI and fulfill the duties and responsibilities of the position. 9. CORE FUNCTIONAL AREAS OF RESPONSIBILITY DUTIES AND RESPONSIBILITIES The work of the Field Program Manager requires teamwork, the exercise of discretion, judgment, and personal responsibility. As a member of a highly operational office, the incumbent is willing and able to perform a wide range of administrative functions to help ensure programmatic success. The incumbent has a high level of integrity and attention to detail to ensure the use of OTI systems and procedures to maintain effective and efficient management of funds, programming, and monitoring and evaluation. The incumbent is highly flexible and willing to work under conditions of ongoing change, and remains professional and respectful of colleagues and authority in a diverse workforce. She or he places a premium on the building positive relationships with his or her respective team both in the field and in Washington, and with key stakeholders both in and outside of USAID. The incumbent is a team player, able to prioritize and follow up on their own actions without prompting, while also assisting a busy supervisor track and respond to incoming requests and routine tasks, filling in gaps as needed to ensure the responsiveness of the team. The incumbent is highly responsible, service-oriented, organized, pays close attention to detail, and is able to receive and respond to constructive criticism in a professional manner. The Field Program Manager is a strategic thinker, articulates innovative ideas, presents solutions, and is a positive role model for colleagues both in and outside of OTI. Under the direct supervision of the OTI Country Representative or his/her designee (e.g. the OTI Deputy Country Representative), the Field Program Manager will: At the GS-12 level: - Assist the OTI Country Team in the overall monitoring and evaluation (M&E) of OTI-sponsored activities in the implementation of OTI-financed activities designed to achieve OTI strategic objectives; - Assist in the design and deployment of monitoring, evaluation, and reporting mechanisms appropriate to the program; - Support the OTI Country Team on USAID and OTI administrative requirements (budget preparation and tracking, financial management, travel assistance, procurement, and motor pool operations); - Maintain detailed records/files of program information; - Assist in supervising, training and/or mentoring Foreign National PSC (FNPSC) OTI staff; implementing staff, and locally hired teams; - Assist in coordinating with implementing partner staff to help ensure team goals and objectives are being met and are understood by all, even during rapid periods of change; - Draft weekly and quarterly programmatic and analytical political reports incorporating information from OTI activities; - Assist the OTI Country Team in supervising periodic baseline surveys, and survey teams, and communicating and presenting results to a range of audiences in the USG, local government, and others; - Assist in meeting and collaborating with USAID Mission personnel, U.S. Embassy staff, host-country government officials, implementing partners, international organizations, indigenous and international NGOs, international donors, and others key players who may be interested in OTI activities or who have important information related to the start up or ongoing development of OTI activities; - Assist in regularly communicating and sharing program information with other USAID project managers, bilateral donors, U.N. organizations, international organizations, and indigenous and international NGOs to ensure visibility and synergy of USAID/OTI activities; - Communicate and present lessons learned to audiences such as USG officials, local government officials, other donor officials, and others as required; - Serve as Acting OTI Deputy Country Representative or Country Representative as required; - If required, assist in developing an exit strategy that ensures reasonable time to transition from OTI programs to follow-on USAID or other donor programs; - Perform other duties as determined by the supervisor to ensure successful OTI program implementation. At the GS-13 level: At the GS-13 level, the Field Program Manager will perform the same duties as the GS-12, but with less supervision, greater decision-making authority, and more independence of action. - With the OTI Country Team, perform monitoring and evaluation (M&E) of OTI-sponsored activities in the implementation of OTI-financed activities designed to achieve OTI strategic objectives; - Design and deploy monitoring, evaluation, and reporting mechanisms appropriate to the program; - Support the OTI Country team on USAID and OTI administrative requirements (budget preparation and tracking, financial management, travel assistance, procurement, and motor pool operations); - Maintain detailed records/files of program information; - With the OTI Country Team, supervise, train and/or mentor FNPSC OTI staff; implementing staff, and locally hired teams; - Coordinate with implementing partner staff to ensure team goals and objectives are being met and are understood by all, even during rapid periods of change; - Draft weekly and quarterly programmatic and analytical political reports incorporating information from OTI activities; - Supervise periodic baseline surveys, and survey teams, and communicate and present results to a range of audiences in the U.S. Government, local government, and others; - With the OTI Country Team, meet and collaborate with USAID Mission personnel, U.S. Embassy staff, host-country government officials, implementing partners, international organizations, indigenous and international NGOs, international donors, and others key players who may be interested in OTI activities or who have important information related to the start up or ongoing development of OTI activities; - Regularly communicate and share program information with other USAID project managers, bilateral donors, U.N. organizations, international organizations, and indigenous and international NGOs to ensure visibility and synergy of USAID/OTI activities; - Communicate and present lessons learned to audiences such as USG officials, local government officials, other donor officials, and others as required; - Serve as Acting OTI Deputy Country Representative or Country Representative as required; - If required, collaborate on developing an exit strategy that ensures reasonable time to transition from OTI programs to follow-on USAID or other donor programs; - Perform other duties as determined by the supervisor to ensure successful OTI program implementation. SUPERVISORY RELATIONSHIP: The OTI Field Program Manager will report to OTI's Country Representative in the assigned country or to his/her designee (for example, the Deputy Country Representative). SUPERVISORY CONTROLS: The Supervisor will set overall objectives. The employee and the supervisor together will develop deadlines, projects, and work to be accomplished. Work plans, timesheets, regional travel, and funding associated with support costs will be approved through OTI Washington. The incumbent is expected to take initiative, act independently, and manage his/her tasks with minimal supervision. 10. PHYSICAL DEMANDS The work is generally sedentary and does not pose undue physical demands. During site visits, there may be some additional physical exertion including long periods of standing, walking over rough terrain, or carrying of moderately heavy items (less than 50 pounds). 11. WORK ENVIRONMENT While in the country of assignment, the work is generally performed in an office environment. However, the position also requires travel throughout host country, which may additionally involve special safety and/or security precautions, wearing of protective equipment, and exposure to severe weather conditions. 12. START DATE: Immediately, once necessary clearances are obtained. 13. POINT OF CONTACT: See Cover Letter. EDUCATION/EXPERIENCE REQUIRED FOR THIS POSITION (Determines basic eligibility for the position. Applicants who do not meet all of education and experience factors are considered NOT qualified for the position. See detailed instructions for demonstrating Education/Experience under "Applying") The USAID Office of Transition Initiatives Field Program Manager position requires excellent communication skills and experience in political analysis and program reporting. Prior coordination experience with various USG offices is required. Solid interpersonal skills, and the ability to serve as an effective liaison with a wide array of individuals and institutions, are extremely important. A prerequisite for success in this position is familiarity with contract/grant management, mediation/arbitration, democracy and governance and/or human rights activities. A demonstrated strength in policy analysis and formulation is strongly preferred. Since work may require continued changes in program direction and implementation, including frequent coordination, the individual will be someone who is highly flexible and willing to work under conditions of ongoing change. The successful candidate will possess excellent political analysis and reporting skills and the ability to operate with a high degree of autonomy, responsibility and authority in a highly stressful environment while exercising sound judgment in politically charged and challenging security environments. At a minimum, the applicant must have: At the GS-12 equivalent level: (1) A Bachelor's degree with a minimum of five (5) years of progressively responsible work experience; OR A Master's degree (with significant study in or pertinent to the specialized field, including, but not limited to, international development and social sciences) and a minimum of four (4) years of progressively responsible work experience; (2) A minimum of four (4) years of recent project management experience with a USG foreign affairs agency, large international assistance organization, or non-governmental organization, in community development, economic development, mediation/arbitration, conflict resolution, democracy and governance, international law, human rights activities, and/or political analysis; (3) A minimum of three (3) months overseas experience working in a developing country, of which one (1) month must include experience working in one or more countries undergoing political instability; At the GS-13 equivalent level: (1) A Bachelor's degree with a minimum of six (6) years of progressively responsible work experience; OR A Master's degree (with significant study in or pertinent to the specialized field, including, but not limited to, international development and social sciences) and a minimum of five (5) years of progressively responsible work experience; (2) A minimum of five (5) years of recent project management experience with a USG foreign affairs agency, large international assistance organization, or non-governmental organization, in community development, economic development, mediation/arbitration, conflict resolution, democracy and governance, international law, human rights activities, and/or political analysis; (3) A minimum of six (6) months overseas experience working in a developing country, of which three (3) months must include experience working in one or more countries undergoing political instability. SELECTION FACTORS (Determines basic eligibility for the position. Applicants who do not meet all of the selection factors are considered NOT qualified for the position.) - Applicant is a U.S. Citizen; - Complete resume submitted. See cover page for resume requirements. Experience that cannot be quantified will not be counted towards meeting the solicitation requirements; - Supplemental document specifically addressing how the candidate meets each of the Evaluation Factors submitted; - Ability to obtain a SECRET level security clearance; - (NOTE: Dual citizens may be asked to renounce second-country citizenship); - Ability to obtain a Department of State medical clearance; - Satisfactory verification of academic credentials. A USAID Secret level security clearance and Department of State medical clearance are required prior to issuance of the contract for this position. EVALUATION FACTORS (Used to determine the competitive ranking of qualified applicants in comparison to other applicants. The factors are listed in priority order from highest to least.) Factor #1 Demonstrated experience in contract and grant management and the conceptualization, design and management of post-conflict, political transition, and/or emergency operation programs; Factor #2 Demonstrated ability to operate independently in high visibility, high-pressure environments overseas in complex emergency or political crisis situations with minimal home office support; Factor #3 Excellent communication, interpersonal, cross-cultural, negotiating, and team building skills evidenced by the ability to maintain team morale and unity in a challenging security environment with the lack of usual infrastructure and amenities; Factor #4 Demonstrated experience in using political analysis to inform programming strategies and objectives, especially in conflict-prone environments in the assigned country and/or region; Factor #5 Demonstrated experience interacting with U.S. Government agencies, donor, and international organizations, and local counterparts on both the lowest and highest political, social, and economic levels; Factor #6 Demonstrated experience working on humanitarian assistance activities, transition programs or democracy-building programs in the field. BASIS OF RATING: Applicants who clearly meet the Education/Experience Requirements and Selection Factors will be further evaluated based on scoring of the Evaluation Factor responses. Those applicants determined to be competitively ranked may also be evaluated on interview performance and satisfactory professional reference checks. In the event that a candidate has fully demonstrated his/her qualifications and there are no other competitive applicants, OTI reserves the right to forego the interview process. Applicants are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Be sure to include your name and the announcement number at the top of each additional page. Failure to specifically address the Selection and/or Evaluation Factors may result in your not receiving credit for all of your pertinent experience, education, training and/or awards. The Applicant Rating System is as Follows: Evaluation Factors have been assigned the following points: Factor #1 - 15 Factor #2 - 15 Factor #3 - 15 Factor #4 - 10 Factor #5 - 10 Factor #6 - 05 Total Possible - 70 Points Interview Performance - 30 points Satisfactory Professional Reference Checks - Pass/Fail (no points assigned) Total Possible Points: 100 The Evaluation Factors are worth 70 out of 100 points. Be sure to fully respond to each of the Evaluation Factors and include all relevant experience, training, and/or education in your responses. Sample Evaluation Factors are provided on the GlobalCorps website at www.globalcorps.com. The most qualified candidates may be interviewed and required to provide a writing sample. OTI will not pay for any expenses associated with the interviews. In the event that a candidate has fully demonstrated his/her qualifications and there are no other competitive applicants, OTI reserves the right to forego the interview process. Professional references and academic credentials will be evaluated for applicants being considered for selection. APPLYING: Applications must be received by the closing date and time at the address specified in the cover letter. Qualified individuals are required to submit: 1. Complete resume. In order to fully evaluate your application, your resume must include: (a) Paid and non-paid experience, job title, location(s), dates held (month/year), and hours worked per week for each position. Dates (month/year) and locations for all overseas field experience must also be detailed. Any experience that does not include dates (month/year), locations, and hours per week will not be counted towards meeting the solicitation requirements. (b) Specific duties performed that fully detail the level and complexity of the work. (c) Names and contact information (phone and email) of your current and/or previous supervisor(s). (d) Education and any other qualifications including job-related training courses, job-related skills, or job-related honors, awards or accomplishments. (e) U.S. Citizenship. Your resume should contain sufficient information to make a valid determination that you fully meet the experience requirements as stated in this solicitation for each grade level(s) for which you are applying. This information should be clearly identified in your resume. Failure to provide information sufficient to determine your qualifications for the position will result in loss of full consideration. 2. Supplemental document specifically addressing: Each of the six (6) Evaluation Factors shown in the solicitation. NOTE: The Evaluation Factors are worth 70 out of 100 points. Applicants are required to address each of the Evaluation Factors in a separate document describing specifically and accurately what experience, training, education and/or awards they have received that are relevant to each factor. Additional documents submitted will not be accepted. By submitting your application materials, you agree to allow all information on and attached to the application to be investigated. False or fraudulent information on or attached to your application may result in you being eliminated from consideration for this position, or being terminated after award, and may be punishable by fine or imprisonment. To ensure consideration of applications for the intended position, please reference the solicitation number on your application, and as the subject line in any email. DOCUMENT SUBMITTALS Via mail: GlobalCorps, 529 14th Street, NW, Suite 700, Washington, D.C. 20045 Via facs'mile: +1 (555) 000-0000 or +1 (555) 000-0000 Via email: contact@example.gov Please note in your document submittal where you heard about this position. NOTE: If a temporary or full secret security clearance is not obtained within four months after offer acceptance, the offer may be rescinded. NOTE: The incumbent must obtain Department of State medical clearance within four months after offer acceptance. If medical clearance is not obtained within this period, the offer may be rescinded. NOTE REGARDING GOVERNMENT OBLIGATIONS FOR THIS SOLICITATION This solicitation in no way obligates USAID to award a PSC contract, nor does it commit USAID to pay any cost incurred in the preparation and submission of the application. NOTE REGARDING DATA UNIVERSAL NUMBERING SYSTEM (DUNS) NUMBERS All individuals contracted as US PSCs are required to have a DUNS Number. USAID will provide a generic DUNS Number and PSCs are not required to register with CCR. For general information about DUNS Numbers, please refer to Federal Acquisition Regulation (FAR) Clause 52.204-6, Data Universal Numbering System (DUNS) Number (10/2003) https:/acquisition.gov/far/current/html/52_200_206.html LIST OF REQUIRED FORMS FOR PSCs Forms outlined below can found at: http://www.usaid.gov/forms/ or at http://www.usa.gov/Topics/Reference-Shelf/forms.shtml 1. Optional Form 612. 2. Medical History and Examination Form (DS-6561). 3. Questionnaire for Sensitive Positions (for National Security) (SF-86), or 4. Questionnaire for Non-Sensitive Positions (SF-85). 5. Finger Print Card (FD-258). Forms 1 through 5 shall be completed ONLY upon the advice of the Contracting Officer that an applicant is the successful candidate for the job. CONTRACT INFORMATION BULLETINS (CIBs) and ACQUISITION & ASSISTANCE POLICY DIRECTIVES (AAPDs) PERTAINING TO PSCs CIBs and AAPDs contain changes to USAID policy and General Provisions in USAID regulations and contracts. Please refer to http://transition.usaid.gov/business/business_opportunities/cib/subject.html#psc to determine which CIBs and AAPDs apply to this contract. AAPD 06-10 - PSC MEDICAL PAYMENT RESPONSIBILITY AAPD No. 06-10 is hereby incorporated as Attachment 1 to the solicitation. FAR 52.222-50 - COMBATING TRAFFICKING IN PERSONS FAR Clause 52.222-50 is hereby incorporated as Attachment 2 to the solicitation. BENEFITS/ALLOWANCES: As a matter of policy, and as appropriate, a PSC is normally authorized the following benefits and allowances: BENEFITS: Employer's FICA Contribution Contribution toward Health & Life Insurance Pay Comparability Adjustment Annual Increase (pending a satisfactory performance evaluation) Eligibility for Worker's Compensation Annual & Sick Leave ALLOWANCES (if Applicable).* (A) Temporary Lodging Allowance (Section 120). (B) Living Quarters Allowance (Section 130). (C) Post Allowance (Section 220). (D) Supplemental Post Allowance (Section 230). (E) Separate Maintenance Allowance (Section 260). (F) Education Allowance (Section 270). (G) Education Travel (Section 280). (H) Post Differential (Chapter 500). (I) Payments during Evacuation/Authorized Departure (Section 600), and (J) Danger Pay (Section 650). * Standardized Regulations (Government Civilians Foreign Areas). FEDERAL TAXES: USPSCs are required to pay Federal Income Taxes, FICA, and Medicare ALL QUALIFIED APPLICANTS WILL BE CONSIDERED REGARDLESS OF AGE, RACE, COLOR, SEX, CREED, NATIONAL ORIGIN, LAWFUL POLITICAL AFFILIATION, NON-DISQUALIFYING DISABILITY, MARITAL STATUS, SEXUAL ORIENTATION, AFFILIATION WITH AN EMPLOYEE ORGANIZATION, OR OTHER NON-MERIT FACTOR. ATTACHMENT 1 ACQUISITION & ASSISTANCE POLICY DIRECTIVE (AAPD) NO. 06-10 PSC MEDICAL EXPENSE PAYMENT RESPONSIBILITY General Provision 22, MEDICAL EXPENSE PAYMENT RESPONSIBILITY (OCTOBER 2006) (a) Definitions. Terms used in this General Provision are defined in 16FAM 116 available at http://transition.usaid.gov/business/business_opportunities/cib/pdf/aapd06_10.pdf Note: Personal services contractors are not eligible to participate in the Federal Employees Health Programs. (b) The regulations in the Foreign Affairs Manual, Volume 16, Chapter 520 (16 FAM 520), Responsibility for Payment of Medical Expenses, apply to this contract, except as stated below. The contractor and each eligible family member are strongly encouraged to obtain health insurance that covers this assignment. Nothing in this provision supersedes or contradicts any other term or provision in this contract that pertains to insurance or medical costs, except that section (e) supplements General Provision 25. "MEDICAL EVACUATION (MEDEVAC) SERVICES." (c) When the...