V225--Non Emergent Wheelchair Van Transportation Service

The Department of Veterans Affairs Network Contracting Office 6 awarded contract 36C24626D0049 to Degraft Systems LLC on March 16, 2026, to provide non-emergent wheelchair van transportation services for the Hampton VA Medical Center and its associated Community-Based Outpatient Clinics. This firm-fixed-price requirements contract is a certified Service-Disabled Veteran-Owned Small Business set-aside under NAICS 485991. The performance period consists of a base year and four option years, extending from April 2026 through March 2031. Services include transportation for patients up to and over 300 lbs, with additional billing for mileage, waiting time, and tolls. The contractor is required to maintain 24/7/365 operational availability and adhere to strict performance standards, including a 97 percent on-time pick-up rate and rapid incident reporting. All drivers must possess valid state licenses, CPR certification, and current tuberculosis testing. Security requirements include Special Agreement Checks, fingerprinting, and strict compliance with HIPAA and the Privacy Act for handling protected health information. The contract is managed through a Quality Assurance Surveillance Plan with performance ratings ranging from Exceptional to Unsatisfactory. To maintain eligibility, the awardee must comply with a 50 percent limitation on subcontracting to non-SDVOSBs.