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This Subcontract opportunity from Department Of Health And Human Services was posted on July 10, 2026. The submission period has ended. Browse the details below for market research, or find similar active opportunities.

Voicemail & Call Flow Configuration Management

Closed
Federal

Contract Overview

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The contract involves the ongoing management of voicemail systems, hunt groups, ACD queues, and call routing logic, with responsibilities including user provisioning and maintaining accurate documentation. This work ensures seamless communication operations through configuration, maintenance, and updates to telephony infrastructure, supporting efficient call handling and user access across the organization. The solicitation is a total small business set-aside under NAICS code 541519, targeting small business contractors, with a response deadline of July 31, 2026. The place of performance is located in Lockport, NY, with the contracting agency being the Nashville Area Indian Health Service under the Department of Health and Human Services. No point of contact or exact office address is provided, and the opportunity is posted as a subcontract under SAM.gov with the identifier 52c65eb900524289978dd169cb127772.

General Info

Small business set-aside for voicemail and call routing management in Lockport, NY, due July 31, 2026.

NAICS

541519 - Other Computer Related Services

Place of Performance

Lockport, NY, 14094, USA

Set-Aside

SBA

Documents

This scope was carved out of 75H71526Q00027.

The full solicitation package (8 documents), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

Phone System Maintenance and Support Services for IHS, Lockport Service Unit

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Timeline

PhaseClosed
Posted

subcontract

Response Deadline

Deadline has passed

Submission Closed

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Organization & Contact Information

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AgencyDepartment Of Health And Human Services → Nashville Area Indian Health Svc
ContactsNo contacts available
OfficeN/A
Office AddressN/A
ContactsNo contact information available

Full Description

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Ongoing management of voicemail boxes, hunt groups, ACD queues, and call routing logic, including user provisioning and documentation updates.

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