Women, Infant, Children Overseas Contract

The Women, Infants, and Children (WIC) Overseas Program Support Services contract, solicitation HT9425-26-R-E004, is a 100% 8(a) small business set-aside under NAICS 541611. Managed by the Defense Health Agency, the contract requires the provision of non-personal program support services to manage approximately 38 WIC overseas offices at all Outside the Continental United States (OCONUS) sites. The scope of work includes managing the WIC Overseas Electronic Bank Transfer (EBT) processing system, maintaining and enhancing the Participant Information Management System (PIMS) and overall IT architecture, and providing all necessary personnel, equipment, and facilities to support nutritional and health benefits for Armed Forces members, civilian employees, and DoD contractors living overseas. The contract follows a hybrid pricing structure, utilizing Firm Fixed Price for labor and cost-no-fee for other direct costs, such as travel and miscellaneous expenses. The period of performance consists of a base year and four option periods, beginning with a 60-day transition-in phase. Performance is monitored through a Quality Assurance Surveillance Plan (QASP), and the contractor must maintain a comprehensive Quality Control Plan. Key requirements include strict adherence to DoD cybersecurity and HIPAA privacy regulations, the execution of non-disclosure agreements for all staff, and the mitigation of any organizational conflicts of interest. Award evaluation is based on a best-value approach where non-price factors, including technical approach, program management, key personnel experience, and past performance, are collectively significantly more important than price.