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Workflow Automation & Self-Service Portal Platform

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State & Local

Contract Overview

Solicitation details, issuing organization, response deadlines, documents, and interested companies for this government contract opportunity.

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This subcontract for the Austin Housing Authority involves the provision of a core SaaS platform designed for prime contractors to manage Housing Choice Voucher programs. The software must support a comprehensive suite of functions, including intake, eligibility determination, voucher issuance, RFTA, HAP, and recertifications. To ensure broad accessibility and compliance, the platform must feature English and Spanish localization and adhere to established accessibility standards. Technical requirements for the licensed software environment include SOC 2 Type II certification and the ability to integrate with Emphasys and Laserfiche via API. The opportunity is categorized under NAICS code 513210, with a response deadline of October 15, 2026.

General Info

SaaS platform for Austin Housing Authority voucher management, SOC 2 compliant, deadline October 2026.

Agency

Unknown State → Austin Housing AuthorityView Agency

NAICS

513210 - Software PublishersView NAICS

Place of Performance

USA

Set-Aside

NONE

Documents

This scope was carved out of AHA-26-P-0267.

The full solicitation package (1 document), including the RFP, is on the prime solicitation, not on this scope.

View the prime solicitation

HCV DIGITAL ENGAGEMENT AND WORKFLOW AUTOMATION PLATFORM IMPLEMENTATION

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Organization & Contact Information

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AgencyUnknown State → Austin Housing Authority
ContactsNo contacts available
OfficeN/A
Organization / Agency
Unknown State → Austin Housing Authority
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Office AddressN/A
ContactsNo contact information available

Full Description

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Supplies a core SaaS platform for prime contractors on Austin Housing Authority projects to manage Housing Choice Voucher (HCV) programs. Provides configurable delivery of intake, eligibility, voucher issuance, RFTA, HAP, and recertifications. Supports English/Spanish localization and accessibility standards. Requires SOC 2 Type II certification and API capabilities for Emphasys and Laserfiche integration. Delivers a licensed software environment.

Similar Contracts

Same NAICS industry code

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Same awarding agency

NAICS: 541512
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HCV DIGITAL ENGAGEMENT AND WORKFLOW AUTOMATION PLATFORM IMPLEMENTATION
Solicitation # AHA-26-P-0267
The Austin Housing Authority is soliciting proposals for the implementation of a modern workflow-automation and self-service portal platform to modernize the management of its Housing Choice Voucher waiting list and compliance workloads. The selected solution will function as a system of engagement integrated with existing Emphasys Elite and Laserfiche systems. This is a firm-fixed price, not-to-exceed contract with a five-year total cost of ownership evaluation and potential annual renewals. Proposals are due by October 15, 2026, at 10:00 AM CST, with a question and answer deadline of October 2, 2026. The project follows a phased implementation approach including initiation, discovery, deployment, and support. Key success criteria include day-one readiness of portals, stable applicant flow, a measurable shift of inquiries to digital channels within 60 days, and strict adherence to HUD requirements such as SEMAP and HOTMA. Award decisions will be based on a 100-point scoring system, with 80 points allocated to technical factors and 20 points to price. Contractors must provide proof of commercial general liability and automobile liability insurance of at least 500,000 dollars per occurrence, as well as worker's compensation insurance per Texas law. Bids must include a negotiable guarantee of at least five percent of the bid amount. The contract is governed by the laws of the State of Texas, and all invoicing must be directed to the Austin Affordable Housing Corporation.
Computer Systems Design Services

POSTED

about 12 hours ago

DEADLINE

in 29 days
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