Zeiss LSM900 Service Maintenance Contract

The Food and Drug Administration’s Center for Biologics Evaluation and Research is seeking a maintenance service agreement for its Carl Zeiss LSM900 confocal microscope system, serial number 2901000217, located at the Silver Spring, Maryland campus. The system is critical to CBER’s scientific research programs, and the contract aims to ensure minimal downtime through comprehensive maintenance, repair, software updates, and preventive servicing performed exclusively by Zeiss factory-trained personnel. The contract includes a base period from May 29, 2026, to May 28, 2027, with two optional one-year extension periods through May 28, 2029, exercisable at the government’s discretion. All work must be delivered on a Firm Fixed Price basis with full cost coverage including labor, travel, replacement parts, and loaner components provided within five business days if on-site repair is not feasible, and service reports must be submitted electronically after each visit. The solicitation emphasizes a trade-off evaluation process where Technical Capability is the most critical factor, followed by Past Performance, with Price serving as a tiebreaker when non-price factors are equal. Offerors must submit an Accessibility Conformance Report using the VPAT template to demonstrate compliance with Revised Section 508 Standards for Information and Communication Technology and must provide their SAM Unique Entity Identifier. Invoicing is mandatory through the Department of Treasury’s Invoice Processing Platform, and all submissions must be electronic, free of macros or executable code, and include detailed technical documentation, past performance references with points of contact, and pricing for the base and option periods. The contract incorporates numerous FAR and HHSAR clauses, including deviations related to the Service Contract Labor Standards exemption, Buy American Act, sustainable procurement, whistleblower rights, and prohibitions against restrictive confidentiality agreements. No government-furnished equipment is provided, and the contractor assumes responsibility for all logistics, with inspection and acceptance occurring at the delivery site by a designated Contracting Officer’s Representative. Pricing details remain open for offeror submission, and no estimated contract value is published.