Alicia M. Miller

Alicia M. Miller supports the IT Strategy and Modernization unit within the Internal Revenue Service, driving the acquisition of mission-critical technology solutions that advance the agency’s digital transformation. In her capacity, she manages the procurement of research, development, and systems modernization services essential to securing and scaling IRS tax administration platforms. Her work centers on enterprise-wide IT modernization initiatives, including secure data architecture, interoperable software systems, and cybersecurity-enhanced infrastructure. She plays a pivotal role in aligning contracting strategies with the IRS’s strategic priorities, ensuring acquisitions support scalable, compliant, and future-ready technology environments. Miller’s contractor relationships are primarily with firms specializing in advanced research and development services for public sector modernization. While no specific vendor patterns are currently identifiable, her procurement activity consistently engages firms with deep expertise in systems engineering, data analytics, and federal IT modernization. She fosters partnerships with vendors capable of delivering complex, high-integrity solutions under strict compliance frameworks, emphasizing innovation, risk mitigation, and long-term operational sustainability in deployed systems. Miller’s contracting activity shows a 100% preference for non-set-aside procurements, indicating a focus on full and open competition. This reflects a strategic emphasis on accessing the broadest possible talent pool to meet the technical complexity and scale of IRS modernization initiatives. While small business participation is not formally prioritized through socioeconomic set-asides, her acquisitions remain open to all qualified vendors, with selection driven by technical merit, past performance, and capability to deliver mission-critical outcomes. Her primary NAICS classification is 541720, reflecting a singular focus on research and development in the social sciences and humanities—specifically applied to federal IT systems design, policy-driven software development, and human-centered digital service modernization. She procures services including systems architecture, user experience research, process automation modeling, and data governance frameworks, demonstrating deep expertise in aligning technical innovation with public service delivery requirements.