Biljana Zivkova

Biljana Zivkova serves as an Executive/HR Specialist at USAID/Macedonia, where she plays a pivotal role in supporting the agency’s mission to strengthen economic growth, institutional capacity, and civic engagement in North Macedonia. Her responsibilities include managing the acquisition of expert personnel and specialized consulting services critical to implementing technical assistance programs focused on micro, small, and medium enterprise development, governance reform, and organizational resilience. She ensures that human capital contracts align with USAID’s strategic objectives, facilitating the deployment of highly qualified consultants and subject matter experts across sectors such as public administration, private sector development, and civil society strengthening. While no specific contractor relationships are currently documented, Zivkova’s procurement activity centers on engaging independent consultants, international development firms, and local implementation partners with proven expertise in adaptive management and capacity-building interventions. Her working relationships are characterized by a preference for flexible, performance-based service contracts that emphasize technical proficiency, cultural competency, and alignment with USAID’s local ownership principles. Zivkova’s contracting patterns reflect a strong preference for open competition, with 100% of her acquisitions classified as “No Set-Aside.” This indicates a focus on selecting the most qualified professionals regardless of socioeconomic status, prioritizing technical merit and programmatic impact over targeted small business set-asides such as 8(a), HUBZone, or SDVOSB. Her primary procurement focus is under NAICS 812990 (All Other Personal Services), which encompasses the acquisition of expert advisory services, technical assistance, and short-term consulting assignments. She specializes in procuring non-traditional, knowledge-based services—including policy analysis, institutional diagnostics, and training design—that require deep sectoral expertise rather than physical goods or infrastructure delivery.