Carmen Calloway

Carmen Calloway serves as a Contracting Officer within the GSA/FAS Center for IT Schedule Program, where she plays a pivotal role in executing streamlined procurement of mission-critical information technology services and infrastructure. She manages the acquisition lifecycle for pre-vetted IT solutions under GSA Schedule contracts, with a strategic focus on telecommunications, cloud-enabled platforms, and managed infrastructure services that support federal digital transformation. Her work ensures agencies access compliant, scalable, and secure technology solutions through established government-wide acquisition vehicles, aligning with GSA’s mandate to modernize federal IT ecosystems and reduce acquisition cycle times. Carmen cultivates collaborative relationships with a diverse range of vendors, including large systems integrators, niche IT service providers, and emerging technology firms. She engages with contractors through competitive solicitation processes under FAR Part 12 and 15, prioritizing performance-based outcomes and cybersecurity compliance. Her contracting approach emphasizes vendor accountability, delivery reliability, and adherence to FedRAMP, NIST, and FISMA standards, fostering long-term partnerships with suppliers who demonstrate technical excellence and regulatory alignment. Carmen demonstrates a strong commitment to small business participation, with nearly 39% of her awards structured as Total Small Business Set-Asides under FAR 19.5. While she does not routinely utilize 8(a), HUBZone, or SDVOSB set-asides, her consistent use of small business set-asides reflects a deliberate strategy to expand market access for qualified small IT firms and promote economic inclusion within federal technology procurement. Her primary procurement activity centers on NAICS 336211 and 336999, indicating a notable focus on transportation equipment manufacturing—likely tied to IT-enabled vehicle systems or connected infrastructure. She also regularly procures Custom Computer Programming Services (541511) and Temporary Help Services (561320), reflecting a hybrid demand for software development and workforce support in federal IT modernization initiatives. Her technical expertise spans IT service delivery, managed infrastructure, and systems integration within complex federal environments.