Carrie Vien

Carrie Vien supports the Office of Acquisition and Grants Management within the Centers for Medicare and Medicaid Services by managing strategic procurements critical to modernizing Medicare and Medicaid systems. She oversees the acquisition of professional and technical services that enhance program efficiency, beneficiary experience, and cybersecurity infrastructure, with a focus on digital transformation initiatives. Her portfolio primarily includes contracts for systems design, software development, and data analytics services, ensuring alignment with federal IT modernization goals and compliance with FAR and OMB mandates. Vien plays a pivotal role in translating agency mission needs into actionable contracting strategies that prioritize innovation, scalability, and operational resilience. Her key contractor relationships center on Rocket Media Group, LLC, a trusted partner in delivering digital engagement and technical support solutions. She cultivates long-term vendor partnerships with firms capable of delivering agile, secure, and user-centered services, often engaging contractors through performance-based task orders and indefinite-delivery/indefinite-quantity mechanisms. Vien’s approach emphasizes outcome-driven contracting, requiring vendors to demonstrate proven expertise in healthcare IT environments and adherence to HIPAA and NIST standards. Carrie Vien demonstrates a balanced commitment to socioeconomic contracting, with nearly one-third of her awards designated for service-disabled veteran-owned small businesses and over one-sixth allocated to total small business set-asides under FAR 19.5. While half of her acquisitions remain open to all competitors, her consistent use of SDVOSB and small business set-asides reflects a deliberate strategy to broaden vendor diversity and foster innovation from underrepresented markets. Her procurement focus is concentrated in NAICS 541512 (Computer Systems Design Services) and 541519 (Other Computer Related Services), with significant activity in software publishing (513210). She routinely acquires custom software development, cloud-based analytics platforms, user experience design, and integrated data management systems tailored to Medicaid and Medicare operational needs, underscoring her expertise in healthcare technology procurement.