Charisse James

Charisse Y. James serves as a specialist in Software License and Subscription acquisitions, overseeing the procurement of critical software entitlements and ongoing subscription-based services essential to federal operational continuity. In this role, she ensures compliance with federal licensing frameworks, negotiates enterprise-wide agreements, and manages lifecycle transitions for licensed software assets. Her work directly supports the agency’s mission to secure reliable, scalable, and compliant digital infrastructure while maintaining adherence to OMB and FAR guidelines. She routinely handles complex software procurement actions involving perpetual licenses, cloud-based SaaS models, and maintenance renewals, requiring deep familiarity with vendor terms, usage rights, and audit readiness. Charisse collaborates with a broad spectrum of software vendors, including major enterprise providers and niche solution developers, to secure licensing arrangements that align with agency needs and budgetary constraints. Her contracting patterns reflect a preference for established, compliant vendors with proven track records in federal compliance, including those offering FedRAMP-authorized platforms and FISMA-aligned solutions. She maintains structured vendor relationships characterized by long-term renewals, multi-year master agreements, and strategic negotiations to optimize total cost of ownership. Her procurement activities show no reliance on socioeconomic set-asides, with 100% of her acquisitions conducted under full and open competition. This reflects a focus on technical suitability, licensing compliance, and interoperability over socioeconomic criteria, aligning with mission-critical software requirements where specialized capabilities outweigh small business participation mandates. Charisse’s primary focus lies in NAICS 511210 (Software Publishers), where she procures operating systems, productivity suites, cybersecurity tools, and enterprise resource planning software. She also engages in NAICS 541519 (Other Computer Related Services), acquiring implementation, customization, and training services tied to licensed software. Her expertise spans licensing models such as per-user, per-core, and concurrent usage, with deep knowledge of vendor compliance audits, software asset management (SAM), and cloud licensing transitions.