Charlotte Moore

Charlotte Moore serves as a key procurement professional within the Office of Procurement Operations at the Information Technology Acq Center (70RTAC), where she leads the acquisition of mission-critical information technology and cybersecurity services for the Department of Homeland Security. Her work directly supports the agency’s mandate to modernize digital infrastructure and enhance cyber resilience across federal protective and intelligence systems. She specializes in managing complex, performance-based contracts for custom software development and managed IT infrastructure, ensuring alignment with federal cybersecurity standards such as NIST SP 800-53 and CMMC frameworks. Her acquisitions are strategically aligned with the agency’s priorities in cloud modernization, secure network operations, and automated threat detection platforms. Moore collaborates with a diverse range of vendors specializing in enterprise-grade IT services, including systems integrators, cybersecurity consultants, and cloud-native service providers. While no single contractor dominates her portfolio, she consistently engages with firms possessing demonstrated expertise in secure software development lifecycles and FedRAMP-compliant platform management. Her contracting approach emphasizes performance metrics, continuous monitoring, and agile delivery models, fostering long-term partnerships built on technical rigor and compliance accountability. Her procurement activity is entirely non-set-aside, with 100% of awards issued under full and open competition. This reflects a strategic emphasis on technical capability over socioeconomic categorization, prioritizing mission readiness and operational scalability. While small business participation is not formally incentivized through set-asides, she remains open to qualified small businesses that meet stringent technical and security requirements. Moore’s primary focus lies in NAICS 541511 (Custom Computer Programming Services) and 541513 (Computer Facilities Management Services), where she procures tailored software solutions, managed security operations centers, and end-to-end IT infrastructure support. Her domain expertise includes secure cloud migration, zero-trust architecture implementation, and automated compliance monitoring tools critical to protecting national security systems.