Crystal Lavoie

Crystal Lavoie serves as a Contract Specialist responsible for managing the full lifecycle of federal acquisitions, from requirement development and market research to contract award and administration. She plays a critical role in ensuring compliance with the Federal Acquisition Regulation (FAR) while advancing mission-critical procurement objectives. Her portfolio primarily encompasses service-based contracts in building systems, information technology, and specialized manufacturing, with a focus on delivering cost-effective, high-quality solutions that meet agency operational needs. She works closely with program managers and technical evaluators to define clear performance requirements and ensure competitive, transparent sourcing processes. Crystal cultivates relationships with a diverse array of contractors, particularly small businesses and specialized service providers in plumbing, heating, air-conditioning, and building equipment installation. She also regularly engages custom computer programming firms and niche chemical product manufacturers to fulfill technical and operational requirements. Her procurement approach emphasizes competitive bidding, clear solicitation language, and performance-based contracting to foster accountability and innovation among vendors. A strong advocate for socioeconomic contracting, Crystal consistently prioritizes small business participation, with over 57% of her awards designated as total small business set-asides under FAR 19.5. She demonstrates a deliberate commitment to expanding opportunities for small disadvantaged businesses, women-owned small businesses, and other socioeconomically disadvantaged entities, aligning her contracting practices with federal goals to promote equitable market access. Her primary industry focus lies in NAICS 238220 (plumbing, heating, and air-conditioning contractors), 541511 (custom computer programming services), 238290 (other building equipment contractors), and 325998 (miscellaneous chemical product manufacturing). She specializes in procuring integrated building systems, bespoke software solutions, and specialized chemical preparations, demonstrating technical fluency across both physical infrastructure and digital service domains. Her expertise ensures that acquisitions are technically sound, compliant, and aligned with evolving operational demands.