Diana Tien

Diana serves as a procurement specialist responsible for managing complex technology acquisitions across a broad spectrum of information technology services. Her role centers on ensuring timely, compliant, and cost-effective procurement of critical IT solutions that support agency operations. She oversees the full lifecycle of contracts—from market research and solicitation development to award and performance monitoring—focusing on high-demand technical domains such as software development, systems integration, and IT support services. Her work directly enables the agency’s mission by securing innovative, reliable technology solutions from a diverse vendor base while maintaining strict adherence to federal acquisition regulations. Diana cultivates strategic relationships with a wide array of contractors, including large systems integrators, software publishers, and specialized IT service providers. She frequently engages with merchant wholesalers of computer equipment and precision electronics repair firms to ensure hardware and maintenance needs are met. Her contracting approach emphasizes competitive bidding and performance-based outcomes, fostering transparent, results-driven vendor partnerships. While no single contractor dominates her portfolio, she consistently evaluates and leverages market capabilities to align acquisition strategies with evolving technological demands. Diana’s procurement patterns reflect a strong preference for open competition, with 94.1% of her awards issued without set-aside restrictions. However, she actively supports small business participation, dedicating 5.9% of her acquisitions to Total Small Business Set-Asides under FAR 19.5. Her approach demonstrates a balanced commitment to efficiency and socioeconomic goals, ensuring small businesses have meaningful access to opportunities without compromising mission-critical requirements. Her primary NAICS focus areas include Other Computer Related Services, Computer and Peripheral Equipment Wholesaling, Software Publishing, Computer Systems Design Services, and Electronic Equipment Repair and Maintenance. She specializes in procuring custom software solutions, enterprise IT infrastructure, cloud-enabled platforms, and hardware lifecycle support services, demonstrating deep expertise in the federal IT procurement landscape.