Gloria Poole

Gloria Poole serves as a Program Analyst within the General Services Administration’s Federal Acquisition Service, specifically supporting the Professional Services Schedule (PSS) program under the Professional Services category. In this role, she facilitates the acquisition of mission-critical professional and technical services by ensuring compliance with federal procurement regulations and optimizing the use of GSA’s streamlined contracting vehicles. Her responsibilities include evaluating vendor proposals, managing schedule modifications, and advising federal customers on appropriate contract vehicles for professional training and development needs. She plays a pivotal role in enabling agencies to rapidly access qualified service providers while maintaining adherence to FAR and OMB guidelines. Gloria collaborates with a broad network of pre-vetted schedule holders holding PSS contracts, primarily in the professional training and management development space. She works closely with contractors who provide instructional design, leadership development, compliance training, and organizational consulting services. Her working relationships are characterized by a focus on contract administration, performance monitoring, and ensuring alignment with agency mission objectives, fostering long-term partnerships with vendors who demonstrate consistent quality and regulatory compliance. Gloria’s procurement activity reflects a 100% preference for non-set-aside awards, indicating a focus on open competition across the full spectrum of eligible vendors. While she does not prioritize socioeconomic set-asides such as 8(a), HUBZone, or SDVOSB programs, her approach ensures equitable access to opportunities under the PSS framework, enabling all qualified contractors to compete on technical merit and past performance. Her primary procurement focus is exclusively on NAICS 611430—Professional and Management Development Training. She specializes in acquiring customized workforce training solutions, including leadership academies, regulatory compliance programs, and competency-based learning systems. This domain expertise supports federal agencies in building institutional capacity through evidence-based, scalable training interventions that meet evolving operational and regulatory demands.