Heather Gilleland

Heather Gilleland serves as a key procurement professional within the Public Buildings Service’s PBS R00 Center for Broker Services, where she plays a central role in securing commercial real estate assets to support federal agency operations nationwide. Her responsibilities encompass the full lifecycle of leasing and space acquisition contracts for nonresidential properties, including office space, mixed-use facilities, and mission-critical work environments. She operates within the GSA’s broader mandate to optimize federal footprints through strategic real estate consolidation and cost-effective leasing solutions, ensuring that federal tenants receive secure, efficient, and sustainable workspace. Her acquisitions are primarily lease-based, involving complex real property transactions governed by GSA’s Real Property Acquisition and Management policies. Gilleland maintains consistent working relationships with a select group of institutional real estate owners and developers, including TWO CON LLC, ONNI TIMES SQUARE LP, CVD MAIN LLC, BELTSVILLE GSA FDA LLC, and CC OWNER LLC. These partnerships reflect a preference for established commercial property holders with proven experience in federal leasing, often involving long-term, multi-year leases with options for renewal. Her contracting approach emphasizes stability, compliance with federal real estate standards, and alignment with GSA’s portfolio optimization goals, favoring vendors with demonstrated capacity to deliver turnkey space solutions under strict federal occupancy requirements. Her procurement patterns show a strict focus on full and open competition, with 100% of her awards issued under no set-aside conditions. This reflects a strategic decision to prioritize market-wide competition over socioeconomic set-asides, aligning with the Center’s mission to secure the most cost-efficient and operationally suitable spaces without restrictions. While small business participation is not formally targeted in her portfolio, her contracting decisions remain fully compliant with all federal acquisition regulations. Her primary industry focus is commercial real estate leasing and property management, with procurement activities centered on NAICS categories related to office space rental and building operations. She specializes in negotiating leases for Class A and B office environments, often in urban and suburban federal corridors, requiring deep expertise in space planning, build-out allowances, and federal occupancy standards.