Heather Head

Heather Head serves as Project Manager for the Integrated Applications Center, where she leads the planning, execution, and oversight of mission-critical procurement initiatives focused on administrative and management consulting services. In this role, she ensures alignment between agency operational needs and market capabilities, managing the full lifecycle of acquisitions from requirement development through contract award and performance monitoring. Her work directly supports the efficient delivery of government services by securing expert advisory support for process optimization, organizational design, and strategic planning initiatives. Heather collaborates with a broad spectrum of consulting firms specializing in public sector management, including large professional services providers and niche boutique consultancies. Her procurement approach emphasizes performance-based outcomes, leveraging task orders and indefinite-delivery/indefinite-quantity (IDIQ) contracts to ensure flexibility and responsiveness. She fosters long-term vendor partnerships grounded in clear performance metrics and accountability frameworks, encouraging innovation and continuous improvement in service delivery. Heather’s procurement portfolio is entirely non-set-aside, with 100% of her acquisitions conducted under full and open competition. This reflects a strategic focus on selecting the most qualified providers based on technical merit and past performance, rather than socioeconomic preferences. While she does not prioritize 8(a), HUBZone, or SDVOSB set-asides, her process remains transparent and compliant with all federal acquisition regulations, ensuring equitable access for all eligible vendors. Her primary procurement focus is on NAICS 541611—Administrative Management and General Management Consulting Services—where she consistently seeks experts in organizational change management, workflow automation, performance measurement systems, and government program evaluation. She procures high-level advisory services to enhance operational efficiency, policy implementation, and interagency coordination, demonstrating deep expertise in the domain of public sector management consulting.