Heather Snyder

Heather Snyder is a procurement professional responsible for managing complex acquisition programs centered on information technology services and facility support solutions. She plays a critical role in executing the agency’s contracting strategy by overseeing the full lifecycle of solicitations, from requirement development through contract award and administration. Her work ensures alignment with federal acquisition regulations and supports mission-critical operations through reliable, high-performance service delivery. She typically handles competitive procurements for professional services, with a strong emphasis on technical systems design and operational support contracts. Her contractor relationships are primarily with firms specializing in computer systems design, security services, and janitorial operations. While no single vendor dominates her portfolio, she consistently engages with a diverse pool of vendors capable of delivering scalable, compliant solutions across multiple domains. Her approach emphasizes fair competition and performance-based outcomes, fostering long-term partnerships with vendors who demonstrate technical proficiency, regulatory compliance, and operational reliability. Heather’s procurement activity is entirely non-set-aside, with 100% of her awards issued under full and open competition. This reflects a strategic focus on maximizing value and access to the broadest possible market, rather than targeting socioeconomic categories. While she does not prioritize 8(a), HUBZone, or SDVOSB set-asides, her processes remain fully compliant with all small business participation requirements, and she actively encourages small business participation as a subcontractor where appropriate. Her primary procurement focus lies in NAICS 541512 (Computer Systems Design Services), where she manages acquisitions for custom software development, network infrastructure, and IT modernization initiatives. She also regularly procures services under NAICS 561720 (Janitorial Services) and 561612 (Security Guards and Patrol Services), indicating a dual emphasis on digital infrastructure and physical facility support. Her expertise spans both technical and operational domains, making her a key liaison between IT modernization goals and day-to-day facility management needs.