HR office

The HR Office at USAID/Central Asia/Kazakhstan (Agency Code: 720115) plays a critical role in supporting the agency’s mission to strengthen institutional capacity and promote sustainable development across Central Asia. While primarily focused on human capital management, this office interfaces directly with procurement functions to ensure staffing and technical advisory services align with USAID’s strategic priorities in governance, health, education, and economic resilience. The office is responsible for initiating and overseeing acquisitions of professional services that support workforce development, organizational effectiveness, and capacity-building initiatives, often collaborating closely with program and financial management teams to align human resource needs with project timelines and funding cycles. Contractor relationships are primarily established with professional services firms offering expertise in organizational development, training design, HR systems implementation, and institutional strengthening. Though no specific contractor names are available, the office consistently engages with a diverse pool of consultants and technical service providers, including U.S.-based firms and local Central Asian partners, fostering partnerships that emphasize local ownership and knowledge transfer. Working relationships are typically project-based, with an emphasis on performance-driven deliverables and measurable capacity outcomes. The HR Office demonstrates a strong preference for open competition, with 83.3% of acquisitions conducted without set-aside designations, while 16.7% are competitively awarded under the 8(a) program. This reflects a balanced approach—prioritizing broad market access while intentionally leveraging small business capabilities where specialized expertise or local presence is critical to program success. All procurements fall under NAICS 541990, encompassing all other professional, scientific, and technical services. This includes consulting in human resource management, organizational assessment, leadership development, and institutional performance improvement. The office specializes in procuring advisory services that enhance public sector workforce effectiveness, with a technical focus on sustainable, locally led institutional reform.