Joan Santiago

Joan Santiago serves as a key procurement professional within the Public Buildings Service’s PBS R00 Center for Broker Services, where she manages the acquisition of commercial real estate assets to support federal agency workspace requirements nationwide. Her role centers on executing lease agreements for nonresidential properties, ensuring federal agencies receive secure, efficient, and cost-effective facilities aligned with GSA’s strategic footprint optimization goals. She handles complex real estate transactions under the Federal Property and Administrative Services Act, coordinating with property owners, brokers, and legal counsel to negotiate terms that meet federal standards for space utilization, sustainability, and operational readiness. Santiago maintains consistent relationships with a select group of commercial property owners and real estate entities, including TWO CON LLC, ONNI TIMES SQUARE LP, CVD MAIN LLC, BELTSVILLE GSA FDA LLC, and CC OWNER LLC. These partnerships reflect a preference for institutional landlords with established portfolios of Class A and B office buildings in high-demand federal corridors. Her contracting approach emphasizes long-term lease structures, renewal options, and performance-based clauses to ensure asset reliability and fiscal accountability. Santiago’s procurement activity shows no use of socioeconomic set-asides, with 100% of awards issued under full and open competition. This reflects a mission-driven focus on securing optimal space solutions without restrictions based on vendor size or certification, prioritizing facility suitability and value over socioeconomic preferences. Her expertise is narrowly concentrated in NAICS 531120—Lessors of Nonresidential Buildings—where she specializes in leasing office space, mixed-use commercial properties, and specialized federal tenancies. She possesses deep familiarity with real estate due diligence, build-out allowances, tenant improvement allowances, and lease administration under GSA’s Real Estate Acquisition Policy, making her a critical link between federal demand and private-sector property supply.