Kathleen I. Jackson

Kathleen I. Jackson serves as a Contract Specialist within the Social Security Administration’s Office of Acquisition and Grants, where she plays a pivotal role in executing procurements that support the agency’s mission to modernize critical IT infrastructure and ensure secure, reliable administrative services. She manages the full lifecycle of complex acquisitions, primarily focused on software development, systems integration, and cybersecurity solutions that underpin benefit delivery and public trust. Her work ensures compliance with federal procurement regulations while aligning contracting strategies with SSA’s strategic priorities in digital transformation and operational resilience. Jackson maintains consistent working relationships with key contractors including CA, Inc. and COLORID, LLC, both of which provide specialized IT services tailored to federal modernization needs. Her procurement approach emphasizes performance-based contracting, statement of work clarity, and outcome-driven deliverables. She collaborates closely with technical stakeholders to define requirements and evaluate vendor capabilities, fostering long-term partnerships grounded in accountability, innovation, and mission alignment. Her contracting portfolio reflects a strong preference for full and open competition, with 100% of her awards issued under no set-aside categories. This indicates a focus on selecting the most qualified vendors based on technical merit and value, rather than socioeconomic designations. While she does not prioritize 8(a), HUBZone, or SDVOSB set-asides, her process remains transparent and competitive, ensuring adherence to federal acquisition best practices. Jackson’s primary procurement focus lies in NAICS 511210 (Software Publishers), with significant activity in 541511 (Custom Computer Programming), 541512 (Computer Systems Design Services), and 541519 (Other Computer Related Services). She routinely acquires enterprise software, application modernization, cloud-enabled platforms, and integrated IT solutions, demonstrating deep expertise in the federal IT procurement landscape and a commitment to delivering mission-critical technology capabilities.