Kim Hayward

Kim Hayward serves as a key procurement professional within the Defense Human Resources Activity, supporting the Department of Defense’s mission to modernize human capital systems and enhance workforce readiness through integrated administrative and digital solutions. She manages the acquisition of mission-critical services focused on human resources modernization, learning platform development, and workforce analytics systems. Her procurement activities center on custom software development and IT modernization initiatives that streamline personnel management, training delivery, and travel administration across military and civilian workforces. She operates within a high-priority strategic domain where agility, scalability, and cybersecurity compliance are paramount to mission success. Hayward maintains consistent working relationships with a select group of trusted contractors, including Mullenlowe US Inc., Booz Allen Hamilton Inc., A-Team Solutions LLC, Weris, Inc., and Fors Marsh Group LLC. These partners are routinely engaged to deliver advanced custom programming, data-driven workforce analytics, and digital transformation services. Her contracting patterns reflect a preference for established firms with proven expertise in defense-sector HR systems, emphasizing technical proficiency, compliance with DoD standards, and experience in agile development environments. These relationships are characterized by repeat engagements and long-term performance-based contract structures. Hayward’s procurement portfolio reflects a strict focus on open competition, with 100% of awards issued under no set-aside classifications. This indicates a deliberate strategy to prioritize technical capability and mission alignment over socioeconomic preferences, ensuring access to the broadest pool of qualified vendors with the specialized skills required for complex HR system modernization. While small business participation is not formally incentivized in her portfolio, all acquisitions remain fully compliant with federal procurement regulations. Her primary procurement focus is exclusively under NAICS 541511 (Custom Computer Programming Services), reflecting deep specialization in bespoke software development for human resources automation, learning management systems, and personnel data integration platforms. She consistently procures services involving enterprise-level application development, cloud-based HR platforms, and AI-enabled workforce analytics, demonstrating strong technical domain expertise in defense-sector human capital modernization.