LaToya Coates

LaToya Coates serves as a Contract Specialist within the Public Buildings Service’s Building Services Division Center 4, operating under the General Services Administration. In this role, she is responsible for planning, soliciting, awarding, and administering contracts that deliver essential custodial, waste management, and facilities support services to federal workspaces. Her work directly supports the agency’s mission to maintain safe, clean, and efficiently operated government buildings through compliant, performance-based acquisitions. She specializes in full lifecycle contract management, from market research and requirement development to contract closeout, ensuring adherence to federal procurement regulations and performance standards. LaToya Coates cultivates strategic partnerships with a diverse pool of small business contractors, primarily those certified under the 8(a) Business Development Program. Her contracting patterns reflect a consistent preference for competitively awarded 8(a) set-asides, fostering long-term vendor relationships built on accountability, service quality, and regulatory compliance. While no single contractor dominates her portfolio, she actively engages with a network of 8(a)-certified janitorial and facilities service providers, encouraging innovation and operational excellence through clear performance metrics and continuous evaluation. Her procurement strategy is exclusively focused on NAICS 561720—Janitorial Services—reflecting a deep specialization in non-clinical building support. She manages contracts for routine and specialized cleaning, trash and recycling removal, restroom sanitation, and related facilities maintenance services. Her expertise lies in defining performance-based work statements, evaluating service quality metrics, and ensuring contractor compliance with federal environmental and safety standards. LaToya Coates is a dedicated advocate for socioeconomic contracting, with 100% of her acquisitions structured as 8(a) competed set-asides. This unwavering commitment ensures meaningful opportunities for socially and economically disadvantaged small businesses, aligning procurement outcomes with national goals for equitable economic growth and federal workforce inclusion.